Apple's Online Refurb Store Outage Reaches Third Day [Updated] - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple's Online Refurb Store Outage Reaches Third Day [Updated]

by

Over the past three days, numerous MacRumors readers have noted that Apple's online store for refurbished products has been completely empty, with the store pages simply noting "Sorry there are no products available, please check back later."

apple refurb store empty
The outage affects all Mac, iPad, and iPod models, as well as clearance products, and appears to extend to Apple's online stores for every country in which direct sales are available. Individual pages for refurbished models simply list the products as "out of stock".

The reason for the complete absence of any refurbished products through Apple's online store remains unknown, and it is unclear when that status might change. But with the outage now in its third day, increasing numbers of customers hoping to take advantage of discounted pricing are finding themselves out of luck.

We've contacted Apple to inquire about the status of refurbished products, but have yet to receive a response.

Update: A number of MacRumors readers report being able to see stock in the refurbished store, while others viewing the same pages are seeing no results.

Popular Stories

iOS 27 Next to iPhone

Here's When iOS 27 Rolls Out Today in Every Time Zone [Update: It's Out]

Sunday September 13, 2026 3:00 am PDT by
Update 10:04 a.m.: iOS 27 is rolling out now, though it may take a bit for all users to see it, so keep checking! Apple is about to release iOS 27, which will finally deliver more advanced Siri AI capabilities as well as a variety of other refinements, improvements, and new features to iPhones. It's Apple's biggest software update of the year, and Apple announced at Wednesday's iPhone event...
Read Full Article • 151 comments
iOS 27 Icon iPhone

iOS 27 Available Now With These 8 New Features

Monday September 14, 2026 9:00 am PDT by
Update — 10 a.m. Pacific Time: Apple has released iOS 27. During its iPhone 18 Pro and iPhone Duo event last week, Apple announced that iOS 27 will be released widely on Monday, September 14. iOS 27 should be available around 10 a.m. Pacific Time / 1 p.m. Eastern Time today via the Settings app, under General → Software Update. Below, we have highlighted eight new features and...
Read Full Article • 111 comments
Apple iCloud Plus expansion hero

iCloud+ Now Includes Apple TV, Apple Arcade, and Curated Apple Music Stations in Over 100 Countries

Tuesday September 15, 2026 1:43 am PDT by
Apple today announced a new subscription initiative that turns paid iCloud+ subscriptions into a broader services bundle in more than 100 countries. In select countries, Apple says every paid iCloud+ plan, including the cheapest 50GB tier, now includes Apple TV and Apple Arcade "at no additional cost," while family sharing extends the storage, TV and Arcade access to up to five people....
Read Full Article • 106 comments

Top Rated Comments

3
3282868
185 months ago
The UK store was working yesterday, and still appears to be working today - for example, see http://store.apple.com/uk/browse/home/specialdeals/mac.

Edit: In fact, if I try the US store and the .au stores included in the MacRumors links, I'm seeing content as well. Perhaps only some people are being affected? Or are certain IP addresses getting blocked?

Image (http://beent.je/us_refurbs.png)
£399 for a refurbished iPad 2?! That's $615 US, I knew the pricing was much higher for Apple products overseas but c'mon, that's ridiculous!

Yeah, it's working but it's been changed since last I saw:

http://store.apple.com/us/browse/home/specialdeals
Score: 6 Votes (Like | Disagree)
3
3282868
185 months ago
The £399 includes a 20% VAT (effectively sales tax). Welcome to Europe, don't go to Hungary VAT is 27% there.

Then you add the cost of transportation ($8+ per gallon of gas), "free" healthcare, 6 weeks of vacation benefits, etc. I'd say £399 is actually "cheaper" than in the US.

Free to recipient != free of cost
I grew up in London when my father worked for Bear Stearns in Investment Banking. I miss it something bad.

...and you're spot on about everything else, concepts yet to be understood in the U.S. As a diabetic in perfect health since 12 - now 35 - I still pay $1k/mo to Blue Cross Blue Shield Excellus and still have to fight them for included coverage as they want to wear you down. I'd take the taxes that go to healthcare, education and other aspects that actually IMPROVE our way of live and make us a better country than this left/right rhetoric that is tearing us apart. God, I want to move back! Adopt me! lol
Score: 4 Votes (Like | Disagree)
S
Slovak
185 months ago
£399 for a refurbished iPad 2?! That's $615 US, I knew the pricing was much higher for Apple products overseas but c'mon, that's ridiculous!
The £399 includes a 20% VAT (effectively sales tax). Welcome to Europe, don't go to Hungary VAT is 27% there.

Then you add the cost of transportation ($8+ per gallon of gas), "free" healthcare, 6 weeks of vacation benefits, etc. I'd say £399 is actually "cheaper" than in the US.

Free to recipient != free of cost
Score: 4 Votes (Like | Disagree)
T
troop231
185 months ago
I'm in the U.S. and this is what I get:

MacRumors content image
Score: 4 Votes (Like | Disagree)
D
DraziGuy
185 months ago
IF the store is empty it isn't that big of a mystery.

Refurbs are from customer returns. Either no one is returning stuff cause they like what they got or the rate of returns is slower than the rate folks were buying up the refurbs. Basic retail math.

Perhaps, but in all the years I have been looking at the refurb store, I have never seen it out of EVERYTHING at once. That includes Airports, Macs, AppleTVs. It seems unlikely that everything would suddenly be out when that has never happened before. More likely, there is some sort of technical error. Right now, I see nothing in the store, but when I was at an Apple store last night (Burlington, Canada), all of the regular stuff was there. So it is either a location based problem or an intermittent problem or a cookie problem.
Score: 2 Votes (Like | Disagree)
ritmomundo Avatar
ritmomundo
185 months ago
If I click the link, shows up as "Out of Stock" for me.
Weird, I clicked the same link and it shows "In Stock" - $759.00

Edit: running Safari on MBA
Score: 2 Votes (Like | Disagree)
Read All Comments