Verizon Recalls 2.5 Million Hotspots Due to Fire Risk
Verizon is recalling 2.5 million hotspot devices that it sold because of a faulty lithium ion battery that can overheat, resulting in a fire and burn hazard.
Affected devices include Ellipsis Jetpack Mobile Hotspots with model numbers MHS900L, MHS900LS, and MHS900LPP.
Verizon said on Thursday that it is working with the U.S. Consumer Product Safety Commission (CPSC) on the recall. Verizon also said that it is working to find the cause of the issues and will provide replacement Orbic Speed devices to customers free of charge.
All Ellipsis Jetpacks have received two over-the-air software updates related to the issue. The first displays the device's identifying number on the scrolling screen to make an exchange easier, and the second prevents the device from charging when it is plugged in and powered on to cut down on the risk of overheating.
According to the CPSC, Verizon has received 15 reports of devices overheating, including six cases that led to fire damage to bedding or flooring. There were two reports of minor burn injuries.
Customers who have an affected Ellipsis Jetpack should get in touch with Verizon through the recall website to arrange a replacement.
Popular Stories
A series of screenshots seemingly show Verizon's AI chat assistant answering detailed questions about the iPhone 18 Pro and iPhone 18 Pro Max, just hours before Apple's announcement event.
The screenshots were shared privately with MacRumors by an X user who says the responses came from the "Ask Verizon" AI assistant built into the carrier's app. The conversation is timestamped September 8...
Update 10:04 a.m.: iOS 27 is rolling out now, though it may take a bit for all users to see it, so keep checking!
Apple is about to release iOS 27, which will finally deliver more advanced Siri AI capabilities as well as a variety of other refinements, improvements, and new features to iPhones. It's Apple's biggest software update of the year, and Apple announced at Wednesday's iPhone event...
Update — 10 a.m. Pacific Time: Apple has released iOS 27.
During its iPhone 18 Pro and iPhone Duo event last week, Apple announced that iOS 27 will be released widely on Monday, September 14.
iOS 27 should be available around 10 a.m. Pacific Time / 1 p.m. Eastern Time today via the Settings app, under General → Software Update.
Below, we have highlighted eight new features and...
