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England's NHS App Gains Digital Prescription Services

NHS App users in England can now collect medication from a pharmacy without having to contact a GP or health center to get a paper prescription, according to NHS Digital.

nhs digital prescription
From today, patients in England can use the NHS App to view all their prescription details, order repeat prescriptions, and generate a barcode for medication collection. The barcode replaces the traditional paper slip given by doctors.

The national rollout follows a successful pilot in late 2023. Since then, over 1 million patients have used the app to view their prescriptions. Health Secretary Victoria Atkins told the BBC the update would "ease pressures on our hardworking pharmacists and GPs - freeing up valuable time for patients and helping to cut waiting lists."

The new functionality allows patients to see the medication prescribed, the prescription type (repeat or one-off), and who the prescribing professional is. Patients who don't have a nominated pharmacy can generate a prescription barcode for collection. The app also now shows average local hospital waiting times for elective treatment, such as hip replacements.

Accessing Digital Prescriptions in the NHS App

  1. Tap your health at the bottom of the screen
  2. Select view and manage prescriptions.
  3. Select Your approved prescriptions.
  4. Tap the green button on the prescription you want to view.

nhs app
NHS Digital says future developments for the service are now being explored, including prescription tracking to tell patients when medications are ready for collection.

Announced in 2018, the NHS Digital app allows more than 33 million registered users to view their health record from their GP and manage hospital appointments. The NHS app is available on iOS devices through the App Store, as well as on Android phones via Google Play.

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Top Rated Comments

nnoble Avatar
34 months ago
Great. All we need now is access to elusive GPs.
Score: 12 Votes (Like | Disagree)
User 6502 Avatar
34 months ago

Old old news. It’s been this way in Finland for years.
The NHS does not operate in Finland so it is not ‘old news’ that the NHS implemented these changes. If tomorrow the Finnish healthcare system introduced something that had been available elsewhere for years it would be newsworthy. If the United States introduced universal and free healthcare at the point of use this would also be newsworthy and not ‘old news’ just because it’s been that way for years in many other countries.
Score: 11 Votes (Like | Disagree)
34 months ago
Whilst it’s brilliant to see our amazing, free at the point of need, nationalised, socialised, healthcare system is making access easier, I don’t quite understand why it’s featured on this website. It’s an app, it’s a web browser, nothing to do with the Apple ecosystem.
Score: 6 Votes (Like | Disagree)
34 months ago
For anyone confused and thinking this already existed: The NHS app already allowed for requesting repeat prescriptions and having them sent directly to a nominated pharmacy.

This change allows the prescription to be sent to your phone in the form of a barcode, allowing you to go to any pharmacy (in the same way as you would with a paper form).
Score: 4 Votes (Like | Disagree)
34 months ago
This is old news. The functionality has been available since before 2021
Score: 4 Votes (Like | Disagree)
75Batt Avatar
34 months ago

THIRTY-THREE MILLION people have gone through the significant hassle of having their ID checked and registering with the NHS app in the UK.

There are some good reasons why there is such a high takeup for the NHS app.

Incredible and completely amazing as it may seem to our US readers, NHS prescriptions in the UK are capped at £9.65 ($12.25) and free for people under 16, over 60, with a low income or issued to inpatients in an NHS hospital.

This leads to most prescriptions going through the NHS and makes these features in the NHS app particularly useful.
Incorrect, maybe in England this is the case - which is not the whole of the UK. Prescriptions in Scotland are free for everyone and have been since 2011.
Score: 3 Votes (Like | Disagree)