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Apps That Didn't Add 'Trader' Contact Info in the EU Removed From App Store

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Apps that have not complied with the trader requirement in the European Union have been removed from the App Store, Apple informed developers today. The apps that have been removed will not be allowed back in the ‌App Store‌ until trader status is provided and verified by Apple.

app store trader requirement dsa
Disclosing trader status is a requirement of the Digital Services Act (DSA) in the EU. Developers who distribute apps in the European Union need to share information with customers that includes address, phone number, and email address, with that data listed in the EU ‌App Store‌.

Apple warned developers several times that apps without verified trader status would be removed from the ‌App Store‌ on February 17, 2025, and that has now happened. Apple has required new apps and app updates to include trader information for quite some time now, so most apps should have been updated. Trader status information can be added through ‌App Store‌ Connect.

The DSA requires Apple to verify and display contact details for all "traders" who are distributing apps on the ‌App Store‌ in the European Union. Developers who make money from the ‌App Store‌ through an upfront purchase price or through in-app purchases are considered traders, regardless of size.

Independent developers and small companies may not have dedicated business addresses and phone numbers to provide to customers, so some developers have been unhappy with the EU's requirement. Developer contact information will be displayed on the ‌‌App Store‌‌ product page when an app is distributed in any of the 27 territories in the EU.

More information on determining who is a trader and who needs to provide contact details can be found on Apple's website.

Tags: App Store, European Union

Top Rated Comments

I
icanhazmac
15 months ago

Independent developers and small companies may not have dedicated business addresses and phone numbers to provide to customers, so some developers have been unhappy with the EU's requirement. Developer contact information will be displayed on the ‌App Store‌ product page when an app is distributed in any of the 27 territories in the EU.

Especially having a phone number posted publicly

This is insane. As a small indie developer you are supposed to put your home address and phone number?
While I am no fan of EU regulations, I don't understand the problem. Get a PO Box and a separate phone number as a cost of doing business, simple as that, those are not very expensive at all.

Why should consumers have zero idea who they are doing business with? Devs certainly want all of consumers information!
Score: 33 Votes (Like | Disagree)
C
ChrisA
15 months ago

This is insane. As a small indie developer you are supposed to put your home address and phone number?
Yes, you are selling something. Let's say it is defective and causes harm. How can your customer contact you for compensation if you do not give contact information? Yes, you ARE liable for the products you sell. You bought insurance I hope?
Score: 18 Votes (Like | Disagree)
turbineseaplane Avatar
turbineseaplane
15 months ago
I'm not even sure what the "news" is here

"Person driving without required license has driving suspended until a license is acquired"

EU has its rules -- Apple is following them

News at 11
Score: 18 Votes (Like | Disagree)
555gallardo Avatar
555gallardo
15 months ago
Hopefully, some developers like those who put every button behind a 30-second ad, will never return.
Score: 17 Votes (Like | Disagree)
turbineseaplane Avatar
turbineseaplane
15 months ago

I don't understand the problem. Get a PO Box and a separate phone number as a cost of doing business, simple as that, those are not very expensive at all.
Bingo! This exactly 👆

I'm totally mesmerized by the outrage over a completely simple to solve for non-issue
Score: 15 Votes (Like | Disagree)
J
jozero
15 months ago
This is insane. As a small indie developer you are supposed to put your home address and phone number?
Score: 14 Votes (Like | Disagree)
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