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Apple to Fix Camera Glitch Affecting iPhone Air and iPhone 17 Pro

Apple is planning to release a fix for an iPhone Air and iPhone 17 Pro camera bug that causes black boxes to appear in photos. CNN Underscored's Henry Casey discovered the issue in an iPhone Air review when snapping photos at a concert.

iphone air silver
He said that one out of every 10 images taken with the ‌iPhone Air‌ or the ‌iPhone 17 Pro‌ had "small blacked-out portions, including boxes and parts of white squiggles" that showed up from the LED board at the event.

Apple told Casey that it's an issue that can occur in "very rare cases when an LED light display is extremely bright and shining directly into the camera." Apple has a fix, and plans to release it in an upcoming software update.

Apple did not provide a timeline on when the software update might be released, but the new models are set to launch on Friday, September 19.

Related Roundups: iPhone 17 Pro, iPhone Air
Related Forum: iPhone

Top Rated Comments

7 months ago
It remains a curiosity how with all the resources this company has, that issues like this escape quality control.
Score: 40 Votes (Like | Disagree)
aries81 Avatar
7 months ago

Especially from a concert of all things; as much as I hate it, probably the thing you see most at any live event nowadays.
actually glad to see this happening.

PUT YOUR EFFING PHONES AWAY AT CONCERTS
Score: 23 Votes (Like | Disagree)
7 months ago
oh sure, the Air and the Pro get squiggles and boxes while the base iPhone 17 is out in the cold.

Apple always trying to price ladder me up to the squigglier phone.
Score: 22 Votes (Like | Disagree)
7 months ago
This appears to be a similar glitch to what some RED cameras used to do in their HDRx mode, when combining multiple shutter exposures into a single image for better dynamic range.

I'm guessing the lines are from some kind of sharpening algorithm that got scaled or timed incorrectly, and the black spot is a failed merge of different exposure in that spot. Concerts can be quite flashy and cause things like shutter speed to change rapidly, so I'm guessing something in the pipeline lagged a bit too much.



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Score: 20 Votes (Like | Disagree)
7 months ago
If only the majority of Apple’s QA teams were not previous Apple Retail employees……………….
Score: 15 Votes (Like | Disagree)
7 months ago
what the hell. how does this pass qc
Score: 12 Votes (Like | Disagree)