Apple Offering Repair Program for MacBook Bottom Case Defects - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple Offering Repair Program for MacBook Bottom Case Defects

by

macbook rubber bottom case
Apple last week announced a new worldwide repair program covering recent MacBook users against a defect that could cause the rubber surface on the bottom of some units to separate from the hard plastic case. Under the program, Apple will replace the bottom case of any affected machine free of charge for up to two years from the date of purchase.

Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue.

Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue.

Apple offers several options for replacement, including assisted service at the company's retail stores or authorized third-party service providers, as well as a self-install option under which Apple will send any affected user a kit containing the replacement bottom case, screws, a screwdriver, and instructions for replacing the case.

While the program currently provides coverage for two years from the date of purchase, Apple does indicate that it will continue to evaluate repair data and may extend the coverage as needed.

Related Forum: MacBook Neo

Top Rated Comments

AndyK Avatar
199 months ago
I'm a UK poster (the one above yours) and I didn't have any issues with the skrews or driver. If you you angle them slightly they just glide in. The reason for the letter, is that will be the standard letter that goes out on standard repairs. The nature of this repair is just different since it's a "mass recall" type, just ignore it. My document booklet had a different code at the bottom (at the bottom of the last page for proof of collection & on the reverse) but the format was the same, so I would imagine these could be unique to the client.

I arranged my pick up from UPS the same day that I received the kite & they came and got it that day as well.

I think you're being a little overly critical (maybe).
Score: 1 Votes (Like | Disagree)

Popular Stories

iOS 27 Next to iPhone

Here's When iOS 27 Rolls Out Today in Every Time Zone [Update: It's Out]

Sunday September 13, 2026 3:00 am PDT by
Update 10:04 a.m.: iOS 27 is rolling out now, though it may take a bit for all users to see it, so keep checking! Apple is about to release iOS 27, which will finally deliver more advanced Siri AI capabilities as well as a variety of other refinements, improvements, and new features to iPhones. It's Apple's biggest software update of the year, and Apple announced at Wednesday's iPhone event...
iOS 27 Icon iPhone

iOS 27 Available Now With These 8 New Features

Monday September 14, 2026 9:00 am PDT by
Update — 10 a.m. Pacific Time: Apple has released iOS 27. During its iPhone 18 Pro and iPhone Duo event last week, Apple announced that iOS 27 will be released widely on Monday, September 14. iOS 27 should be available around 10 a.m. Pacific Time / 1 p.m. Eastern Time today via the Settings app, under General → Software Update. Below, we have highlighted eight new features and...
Apple iCloud Plus expansion hero

iCloud+ Now Includes Apple TV, Apple Arcade, and Curated Apple Music Stations in Over 100 Countries

Tuesday September 15, 2026 1:43 am PDT by
Apple today announced a new subscription initiative that turns paid iCloud+ subscriptions into a broader services bundle in more than 100 countries. In select countries, Apple says every paid iCloud+ plan, including the cheapest 50GB tier, now includes Apple TV and Apple Arcade "at no additional cost," while family sharing extends the storage, TV and Arcade access to up to five people....