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Apple Surveys iPhone Duo Buyers About Crease and Camera

Apple is sending email surveys to some iPhone Duo buyers to get feedback on display size, crease, under-display camera, and other features.

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The first question asks why the buyer chose the ‌iPhone Duo‌ now, with answers like "I wanted to try Apple's first foldable," "It was an impulse purchase," and "I expect smartphone prices to increase."

Other questions ask about the size of the ‌iPhone Duo‌'s display when it's closed, how visible the crease is, whether the under-display camera is distracting, and the camera's image quality. The final question is open-ended and asks what the buyer would add or change about the ‌iPhone Duo‌.

It's been about two weeks since the ‌iPhone Duo‌ launched, and it's not too unusual for Apple to conduct surveys following a new product's debut.

Some of the questions are about ‌iPhone Duo‌ compromises compared to standard iPhone models. The Duo's outer display is 5.4 inches, making it about the same size as the discontinued iPhone mini line. The inner display's under-screen camera is limited to 4MP, and it was one of the main complaints in reviews.

The survey does not ask about Touch ID, the experience of using unoptimized apps, or the display cracks some users have reported, all of which are also top Duo complaints,

(Thanks, Willy!)

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Top Rated Comments

CharlesShaw Avatar
4 days ago at 04:50 pm
◻️ I wanted fellow members of technology forums to be nicer to me.
Score: 26 Votes (Like | Disagree)
4 days ago at 04:40 pm
I’m almost 3 weeks into the Duo coming from a 16 Pro Max. The first couple days were small adjustments especially for the front display but now that some time has passed, there’s no way I’m going back. I only hope Apple can find a way to give us a triple lens camera system and make it a little thinner and lighter.

Edit: Just did the survey myself. When they asked for details on what would change, I suggested allowing iPad apps to run on the duo inner screen. Apps like DaVinci resolve, Affinity and swift playgrounds all work well on iPad mini and would translate well to the Duos slightly smaller screen, especially with pencil support. Lack of iPad exclusive apps makes the Duo feel a little artificially held back.
Score: 24 Votes (Like | Disagree)
arthurgd3 Avatar
4 days ago at 04:29 pm

Answer to the last question: price.
The Duo isn't unique in this regard, price is the number one barrier for all book style foldables.
Score: 22 Votes (Like | Disagree)
diamornte Avatar
4 days ago at 04:39 pm
I begged for them to bring a telephoto lens to the next Duo.
Score: 16 Votes (Like | Disagree)
4 days ago at 04:32 pm

survey does not ask about Touch ID, the experience of using unoptimized apps, or the display cracks ('https://www.macrumors.com/2026/10/23/iphone-duo-screen-cracks/') some users have reported, all of which are also top Duo complaints,
It asked me about Touch ID
Score: 14 Votes (Like | Disagree)
iRun26.2 Avatar
4 days ago at 04:40 pm
Though noticeable in certain lights, the crease doesn’t bother me and I actually like the camera. It’s much better than on the iPhone Air. I like taking macro photography shots again. Do still miss the telephoto lens, though.
Score: 12 Votes (Like | Disagree)
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