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Apple's Extended Holiday Return Policy Now in Effect

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Apple's annual extended holiday return policy began today in the United States and several other countries.

iphone-7-gift-guide
Most products and accessories purchased between November 10 and December 25 of this year are eligible for return until January 8, 2017 in the United States, Australia, Canada, and select other regions, or until January 20, 2017 in many European countries such as France, Germany, and the United Kingdom.

Apple products that can be returned include, among other things, the iPhone, iPad, Mac, Apple Watch, and Apple TV. The few items that cannot be returned include Apple or iTunes gift cards. Apple products can be opened and used prior to the return date, but must be returned undamaged with the original packaging.

When making a purchase at an Apple retail store, we recommend that you ask for printed and emailed copies of your receipt. Both printed and emailed receipts will indicate the return date for each product purchased, while Apple also lists the cutoff date under the "Your Account" section on its website.

All purchases made before today or after December 25 are subject to Apple's standard 14-day return policy in most countries.

Update: The extended holiday return policy is now reflected on Apple's delivery and pickup page.

Top Rated Comments

Joe Rossignol Avatar
126 months ago
Is there a source for this article because I'm not seeing this information on Apple's web site?
We confirmed with Apple. The information is not reflected on Apple's website yet.
Score: 3 Votes (Like | Disagree)
MICHAELSD Avatar
126 months ago
"But it's not November 10th." *checks date* Wow, time flies.
Score: 2 Votes (Like | Disagree)
mikeylikesit Avatar
126 months ago
If thats the case, it would be awesome

do you have any idea what countries in Europe have this promotion
[doublepost=1478893639][/doublepost]
What date did you have on your invoice ?
For me the date is 7th November (I ordered it online on the 1st November ). That is the day they shipped it
I ordered on Nov 8th the invoice is Nov 9 and delivery was Nov 10th.
Score: 1 Votes (Like | Disagree)
mikeylikesit Avatar
126 months ago
The holiday return policy includes refurb items, atleast the refurb iPhone I just purchased earlier this week. Also, the key date is the delivery date and not the order date. I spent an hour on phone with Apple because I ordered a refurb iPhone Nov 8 and it was delivered on Nov 10th. They say it's covered by the extended return date.
Score: 1 Votes (Like | Disagree)
Joe Rossignol Avatar
126 months ago
Is there a source for this article because I'm not seeing this information on Apple's web site?
The information is now reflected on Apple's website: http://www.apple.com/shop/shipping-pickup
Score: 1 Votes (Like | Disagree)
126 months ago
Love the extended policy. Going to test drive a MacBook Pro
More and More carriers are jumping on board with with extended returns through the holidays. And they should, being some electronics are intended For gifts, which not everyone will receive immediately when there purchased.
Score: 1 Votes (Like | Disagree)

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