Tim Cook Threatened to Remove Uber From the App Store Over iPhone Tagging Tactics - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Tim Cook Threatened to Remove Uber From the App Store Over iPhone Tagging Tactics

Apple CEO Tim Cook threatened to pull Uber's app from the App Store in early 2015 after discovering the ride-hailing company was secretly "fingerprinting" iPhones that used the app, it emerged on Sunday.

The claim appeared in a New York Times report profiling Uber's risk-taking chief executive Travis Kalanick, who was apparently summoned to Apple's campus for a face-to-face meeting with Cook over the app's behavior.

tech big shots like tim cook travis kalanick and elon musk gathered last night at new yorks hottest fashion show

Travis Kalanick (left) and Tim Cook at a 2016 fashion gala (Image: Reuters)

According to the report, Uber was trying to prevent fraudsters from creating multiple fake accounts on the same device to collect new account bonuses, but to do this it had been recording the UUID serial numbers of iPhones so that it could identify them even after the app had been deleted and the phone wiped.

Knowing that the approach was a clear violation of Apple's app privacy guidelines, Uber implemented the tactic regardless, and even went so far as to geofence Apple's Cupertino campus so that Apple engineers using the app wouldn't see its fingerprinting behavior.

Mr. Kalanick told his engineers to "geofence" Apple’s headquarters in Cupertino, Calif., a way to digitally identify people reviewing Uber’s software in a specific location. Uber would then obfuscate its code from people within that geofenced area, essentially drawing a digital lasso around those it wanted to keep in the dark. Apple employees at its headquarters were unable to see Uber’s fingerprinting.

However, the tactic didn't go unnoticed by Apple engineers for long. Soon after the discovery was made, Tim Cook had a meeting with Kalanick and demanded that Uber stop the fingerprinting immediately, otherwise the app would be removed from the App Store. Facing the loss of millions of iPhone customers which would essentially destroy the ride-hailing business, Mr. Kalanick acceded.

This isn't the first time reports have emerged over the Uber app's dubious-sounding behavior. Concerns were raised late last year when users complained that the app appeared to track them for days or even weeks after they last used the ride-hailing service, forcing an explanation from the company.

The New York Times article offers more detail on the Uber CEO's history of controversial business tactics and can be read here.

Tag: Uber

Popular Stories

duo aquarium

More Fun iPhone Duo Apps: 30 New Picks to Try

Friday November 6, 2026 3:27 pm PST by
When the iPhone Duo launched, we shared a list of some of the fun apps developers created for the new form factor. Two weeks out, developers are continuing to come up with fresh ideas, so we thought we'd share some of our favorites. Games Marbles Unhinged ($2.99) - Marbles Unhinged is a marble maze designed for the Duo. When you fold it, the floor turns into a ramp. If you stand the top...
apple pro tell logo

Apple Launching Five New Products Today

Thursday November 5, 2026 12:59 am PST by
Apple is launching five new products on Friday, November 6, following pre-orders that opened last week, including its first touchscreen MacBook Pro models. The following new products will be available from today: iPad mini with OLED display and A20 Pro chip iMac with M6 chip 14-inch MacBook Pro with M6 chip 14-inch MacBook Pro with OLED touchscreen 16-inch MacBook Pro with OLED...
iOS 28 AI

Apple Taking New Approach to Developing iOS 28 and macOS 28

Sunday November 8, 2026 7:42 am PST by
Apple has made a change to its development process for iOS 28, macOS 28, and corresponding software updates, according to Bloomberg's Mark Gurman. In his Power On newsletter today, he said Apple separates development of each year's new operating systems into three major stages. Typically, he said each stage consists of four weeks of coding followed by a four-week "convergence" period where...

Top Rated Comments

Abazigal Avatar
125 months ago
Its a dubious company with dodgy business practices. I'm 100% all in support for the London black Cab drivers whose trade is being affected.
Here's where I am conflicted. I love the service, even as I find some of their practices deplorable, and as long as Uber continues to operate in my country, I will never use another taxi for as long as I live.

The taxi companies really have only themselves to blame for becoming so lazy and complacent and allowing themselves to be disrupted by a better, more efficient service. The uber drivers I have encountered are way more polite, knowledgeable and have a better attitude overall compared to the taxi drivers I have come across.
Score: 44 Votes (Like | Disagree)
Brookzy Avatar
125 months ago
It's about time Apple toughened up against the big companies in the App Store.

If you're an independent developer, your app is removed immediately at the slightest infraction.

If you're Facebook (background silent audio), Spotify (in-app purchase violation), or now Uber, you get a slap on the wrist and a meeting with the CEO.

Uber should have been booted from the App Store the moment this was discovered.
Score: 43 Votes (Like | Disagree)
125 months ago
They are very lucky Cook was CEO. If Jobs was still running the show, there would have been no meeting.
Score: 39 Votes (Like | Disagree)
125 months ago
Its a dubious company with dodgy business practices. I'm 100% all in support for the London black Cab drivers whose trade is being affected.
Score: 21 Votes (Like | Disagree)
Abazigal Avatar
125 months ago
I think you're being a bit hard on taxi services. The Uber idea was always going to trump anything else and was always going to be done by someone outside of the taxi industry.

I have never got an Uber and don't plan on doing so. I expect they'll have some serious competition sometime soon and I will look at using a competitor. I just hear too many stories about Uber that steers me clear of them.
Let's see...

Try standing by the roadside with your mom in a wheelchair and see taxi after taxi whiz past you because no driver wants to get down to help. (Not me but my friend).

Try waiting at a taxi stand behind more than 30 people past midnight with no taxi in sight.

See empty taxis waiting at a stand with the "busy" signal on because they want you to call and book them.

Try arguing with taxi drivers on which route to take because they want to take the longer route in order to earn more. Or putting up with stuck up drivers who think I owe them a living, or have no idea how to travel to my destination but don't seem willing to use the maps app on their smartphone, leaving me to have to guide them there.

Conversely with Uber,

With maps and pre-determined fairs, that solves some of my biggest bugbears. The GPS tells the driver where to go. Because the fare is decided upfront, there is no incentive to take a longer route. In fact, it is to the driver's benefit to get me to my destination ASAP. It's a win win scenario for both of us.

The use of an app to hail a ride has all but removed any uncertainty from the equation. I can call an Uber from home, then slowly walk down just as my ride arrives. Waiting by the roadside and praying that a taxi comes your way now seems so barbaric by comparison.

Uber is far from perfect, but the taxi companies are no angels themselves.
Score: 18 Votes (Like | Disagree)
_Refurbished_ Avatar
125 months ago
CHEERS TO UBER FOR ATTEMPTING TO DEFEAT THE NAZIS AT APPLE

apple has NO RIGHT to tell people what they can and cannot put in an APP - it's none of their business.

and those of you that support this nazi like behavior may as well hand apple all your books so they can burn them as well

duh...
Not sure if serious...

MacRumors content image
Score: 12 Votes (Like | Disagree)
Latest Stories
Apple Store Subscription Sign-Up Controversy Exposed
Apple Store Subscription Sign-Up Controversy Exposed
6 hours ago
Siri AI Rumored to Become 'More Like an Agent' as Early as Next Year
Siri AI Rumored to Become 'More Like an Agent' as Early as Next Year
16 hours ago
Apple Taking New Approach to Developing iOS 28 and macOS 28
Apple Taking New Approach to Developing iOS 28 and macOS 28
18 hours ago
Early Apple Black Friday Deals on Apple Watch, MacBook Air, and More
Early Apple Black Friday Deals on Apple Watch, MacBook Air, and More
2 days ago
'Backglow' Lets You Customize New MacBook Pro's Glowing Apple Logo
'Backglow' Lets You Customize New MacBook Pro's Glowing Apple Logo
2 days ago
Top Stories: Apple Product Launches, iOS 27.3 Beta, and More
Top Stories: Apple Product Launches, iOS 27.3 Beta, and More
2 days ago
More Fun iPhone Duo Apps: 30 New Picks to Try
More Fun iPhone Duo Apps: 30 New Picks to Try
2 days ago
Hands-On With Apple's New OLED Touchscreen MacBook Pro
Hands-On With Apple's New OLED Touchscreen MacBook Pro
3 days ago
Apple Store With All-New Design Opening Soon in Southern California
Apple Store With All-New Design Opening Soon in Southern California
3 days ago
Control the Glowing Apple Logo on Your New MacBook Pro
Control the Glowing Apple Logo on Your New MacBook Pro
3 days ago
Apple Shares New 'Apple Card: Apply and Use in Minutes' Ad
Apple Shares New 'Apple Card: Apply and Use in Minutes' Ad
3 days ago
Apple Says More Than 100,000 Apps Optimized for iPhone Duo, Here's What's Still Missing
Apple Says More Than 100,000 Apps Optimized for iPhone Duo, Here's What's Still Missing
3 days ago
Early Black Friday Deals Kickoff With Steep Discounts on Apple Watch Ultras and More
Early Black Friday Deals Kickoff With Steep Discounts on Apple Watch Ultras and More
3 days ago
The MacRumors Show: iOS 27.3 Looks Like a Huge Update
The MacRumors Show: iOS 27.3 Looks Like a Huge Update
3 days ago
Best Buy's Black Friday Event Begins With Sitewide Savings on Apple, TVs, More
Best Buy's Black Friday Event Begins With Sitewide Savings on Apple, TVs, More
3 days ago
Apple Releasing Yet Another Two New Products Next Week
Apple Releasing Yet Another Two New Products Next Week
3 days ago
MacBook Air Drops to Lowest Price in Months With Amazon's $250 Discount
MacBook Air Drops to Lowest Price in Months With Amazon's $250 Discount
3 days ago
Apple Rumored to Drop the iPhone's Action Button Next Year
Apple Rumored to Drop the iPhone's Action Button Next Year
3 days ago
Apple's Extended Return Policy Now in Effect for 2026 Holiday Season
Apple's Extended Return Policy Now in Effect for 2026 Holiday Season
3 days ago
Apple Music Classical Updated With New Icon and Refreshed Design
Apple Music Classical Updated With New Icon and Refreshed Design
3 days ago
OLED iPad Mini, M6 iMac, and New MacBook Pros Available From Today
OLED iPad Mini, M6 iMac, and New MacBook Pros Available From Today
3 days ago
Apple Surveys iPhone Duo Buyers About Crease and Camera
Apple Surveys iPhone Duo Buyers About Crease and Camera
3 days ago
Apple's First Touchscreen Mac is Now Arriving to Customers
Apple's First Touchscreen Mac is Now Arriving to Customers
3 days ago
Claude Gets Personal Finance Feature With Bank Account Linking
Claude Gets Personal Finance Feature With Bank Account Linking
3 days ago
Apple Arcade Adds Crossy Road Rush and NBA 2K27
Apple Arcade Adds Crossy Road Rush and NBA 2K27
3 days ago
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
4 days ago
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
4 days ago
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
4 days ago
Apple Announces a New Mac Sales Record
Apple Announces a New Mac Sales Record
4 days ago
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
4 days ago