Angela Ahrendts Says Apple Won't Try to Upsell Customers to iPhone X
Apple Store employees won't try to upsell customers to the iPhone X, according to Apple's retail chief Angela Ahrendts.
Ahrendts, who is in Chicago today for the grand opening of Apple's new Michigan Avenue store, told CNBC that Apple recognizes each customer has different needs that may not require purchasing the most expensive iPhone model.
"Internally we said the tagline was 'an iPhone for everyone,'" she said. "I prefer that we ask you who you're buying it for. If they're 6 or 7 years old, what do they need? If it's someone who's leaning into something else, what do they need? We do that with Mac, we do that with iPad, why wouldn't we do that with [the] phone?"
iPhone X starts at $999 in the United States with 64GB of storage, while a 256GB model is available for $1,149. By comparison, the iPhone 8 and iPhone 8 Plus start at $699 and $799 respectively.
Ming-Chi Kuo, a reputable Apple analyst at KGI Securities, recently said only 2-3 million iPhone X units will be available to purchase when the device launches. Pre-orders begin October 27 at 12:01 a.m. Pacific Time.
Related: iPhone X vs. iPhone 8 vs. iPhone 8 Plus
Popular Stories
Apple's retail store at the Briarwood Mall in Ann Arbor, Michigan will be relocating to a larger space at the mall as early as the end of July, according to Bloomberg's Mark Gurman.
Simon Property Group has been redeveloping a portion of the surface parking lot at the Briarwood Mall, and previous reports have indicated that Apple will be moving its store to this new mixed-use...
Apple's online store has gone down with the message "We'll be right back," for reasons that are currently unclear.
The change could be due to the launch of Apple's 2026 "Back to School" program, impending price increases, or the launch of new devices.
Apple's annual Back to School promotion for the U.S. and Canada is widely expected to launch any day now, since it still hasn't gone live...
Apple today dramatically increased device prices across multiple product lines.
Subscribe to the MacRumors YouTube channel for more videos.
After temporarily taking it down earlier today, Apple's online store is back up with a series of product price increases. The changes are as follows:
HomePod mini: $129, up from $99 (+$30)
HomePod: $349, up from $299 (+$50)
Apple TV: $199, up from...
