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Consumer Reports Says Apple Pay Cash is the Best P2P Mobile Payments Service

Apple Pay Cash is the highest-rated mobile peer-to-peer payments service on the market, according to a review by Consumer Reports.

In the first comparison of its kind, the Consumer Reports publication looked at the relative pros and cons of Apple Pay Cash, Zelle, Square Cash, Venmo and Facebook Messenger P2P payments. Google Pay's new money-sending feature wasn't included in the group test, however.

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The five services were rated worse or better in terms of payment authentication, data security, data privacy, customer support, and broad access (use not limited to those with a bank account or particular mobile device).

All five services were rated good enough to use, but Apple Pay Cash came out the winner with a higher overall score, mainly because of its stronger privacy and security measures.

Apple Pay was the only service that got top marks from CR for data privacy, because its policies state that it limits the information it collects and shares on users and their transactions. It doesn't store credit card or debit card numbers, and it states in the terms and conditions that it doesn't sell users' personal information to third parties, CR found.

The requirement of later-generation Apple hardware and software was classed as the only major drawback of Apple Pay Cash, as per the "broad access" category described above.
consumer reports p2p mobile payments test
Venmo, Facebook Messenger, and Square Cash all rated above average in most categories barring privacy. Zelle was downrated for poor clarity in its data policies, and failed to offer a way to confirm payments in its mobile app, although the company said the feature would be included by late October.

After a brief delay, Apple Pay Cash arrived on iOS devices in December 2017, although it's currently only available to users in the United States.

Related Roundup: Apple Pay

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Top Rated Comments

DNichter Avatar
108 months ago
Of course. Anyone who cares about privacy will use Apple services.
Score: 13 Votes (Like | Disagree)
Kabeyun Avatar
108 months ago
Data privacy got Apple top marks.

Why, in spite of my few Apple frustrations, I’m all in to their ecosystem. They’re privacy bulldogs, and that’s huge.
Score: 13 Votes (Like | Disagree)
69Mustang Avatar
108 months ago
Consumer reports saying something ‘positive’ about Apple an Apple Pay? That’s astonishing. Apple Pay is convenient enoughfor me where I don’t need my debit card all the time and is supported heavily in my area.
If you go look at CR articles about Apple products, you'll find them mostly positive. They just don't get reported on. Out of all the Apple products tested by CR over the years, how many do you think were negatively rated? Of those negatively rated, was there ever one that didn't have a legitimate issue?
Score: 7 Votes (Like | Disagree)
Newton1600 Avatar
108 months ago
Consumer reports saying something ‘positive’ about Apple an Apple Pay? That’s astonishing.
Need Apple Pay Cash in Canada
Score: 5 Votes (Like | Disagree)
108 months ago
Consumer reports saying something ‘positive’ about Apple an Apple Pay? That’s astonishing. Apple Pay is convenient enoughfor me where I don’t need my debit card all the time and is supported heavily in my area.
Score: 5 Votes (Like | Disagree)
108 months ago



This article should have also included a metric and associated column for cost. Apple Pay cash charges a 3% fee from an outside source. Zelle and Venmo (that I use) don't do that. I have customers that have paid me for my services but I stopped suggesting to use Apple Pay Cash just for that reason.
Apple Pay Cash charges a 3% fee to use a credit card instead of a debit card. There is no fee to use a debit card. Venmo does the same. And Zelle comes directly from your bank account.
Score: 4 Votes (Like | Disagree)
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