Apple's New Marunouchi Store Opening Saturday, September 7 in Tokyo - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple's New Marunouchi Store Opening Saturday, September 7 in Tokyo

Apple today announced that its new Apple Marunouchi store in Toyko is set to open on Saturday, September 7. Marunouchi is Apple's third store in Japan to open since last April, and it is the largest Apple Store in Japan.

Apple Marunouchi is located near the Imperial Palace and across from the historic Tokyo Station. Apple's senior vice president of Retail and People, Deirdre O'Brien, said that the Marunouchi store marks a significant moment in Apple's relationship with Japan.

applejapan1
"Marunouchi has amazing energy and our teams can't wait to welcome customers to our largest store in Japan for the first time on Saturday," O'Brien said.

According to Apple, the split-level Marunouchi store was built with a unique facade, featuring two-story vitrine windows that were constructed from "specially cast aluminum" to allow them to feature three-dimensional rounded corners.

applejapan2
The windows are a first in an Apple retail location and are designed to allow the "vibrant street life" of the surrounding area to connect with the interior of the store. Bamboo lines the interior of the windows.

applejapan3
Marunouchi will feature "world-class creators" leading Today at Apple sessions, kicking off with The Tokyo Creative Guild, which is a special 12-part series that Apple is introducing to celebrate the store's opening.

applejapan4
Customers can begin signing up for Today at Apple sessions at Marunouchi starting now. Apple says that later this month, its Fukuoka store will also be expanding to a new location, and the remodel of Apple Omotesandō will be completed.

Popular Stories

iPhone Duo Display Cracking

Apple Alerts Stores to iPhone Duo's Display Cracking Issue

Friday October 30, 2026 3:20 pm PDT by
In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and later obtained by MacRumors, Apple provided technicians with guidance on how to diagnose and address the iPhone Duo's inner display cracking issue. If a customer reports the issue, Apple advised technicians to inspect the iPhone Duo and repair or replace it in accordance with their standard procedures....
2024 iPhone Boxes Feature

Apple Stores Reportedly Rolling Out New Anti-Theft System for iPhones

Sunday October 25, 2026 8:18 am PDT by
Bloomberg's Mark Gurman today reported that Apple is facing a growing problem where some people will buy iPhones or other products and either remove accessories from the box, open up the device and remove components, and/or remove the entire device, and then attempt to return the box hoping that the employee will not notice. When a customer seeks to return an iPhone, he said that Apple's...
hero medium 2x feature1

Apple Store Pickup System for iPhone Duo Just Went Live Again in U.S. and Canada

Saturday October 24, 2026 5:12 am PDT by
The option to reserve an iPhone Duo for Apple Store pickup resumed in the U.S. and Canada between 5:10 a.m. and 5:15 a.m. Pacific Time today, but inventory is extremely limited, with most stores having no pickup slots available today. To search for iPhone Duo availability at your local Apple Stores: head to the iPhone Duo order page, select your desired color and storage and so forth,...

Top Rated Comments

94 months ago
Can’t wait to visit Japan one of these days. Beautiful country, it seems.
Score: 14 Votes (Like | Disagree)
Lone Deranger Avatar
94 months ago
These randomly scattered boxes that are meant to serve as seats have always rather irked me. A relic from the Ahrendts dark ages I guess.
Score: 7 Votes (Like | Disagree)
Brien Avatar
94 months ago
Looks like giant iPhones. Neat.
Score: 5 Votes (Like | Disagree)
japanime Avatar
94 months ago
Fantastic location for a new store. Because Marunouchi is primarily a financial district, the area used to be a concrete ghost town on the weekends. But it was redeveloped a decade or so ago to accommodate upscale retail, and is now a lovely place to spend a weekend window shopping, people watching, and walking around.
Score: 4 Votes (Like | Disagree)
94 months ago
My experiences of customer service at Apple Stores in Japan have been the exact reverse of heylarry's "quite slow and terrible" experiences. Would Apple allow anything less than excellent customer service in Japan, which has a cultural reputation for politeness, efficiency, and excellent service? It's unthinkable.

Will someone who has been to the new Marunouchi store please report back to this thread with your fresh impressions?
Score: 3 Votes (Like | Disagree)
94 months ago
Too bad the customer service of Apple in Japan is quite slow and terrible.
I’m beginning to question your perspective or at least motives for being so negative despite living in Japan?

Not only have I been to several Apple stores in Japan, but I got excellent service from an English speaking Japanese person each time. “Welcome, can I help you” was a standard greeting and I was even able to ask questions about the iPhone X.

It is uncommon for a regular Japanese person to speak much English, but Apple seems to employ at least one to help foreign visitors.
Score: 3 Votes (Like | Disagree)
Latest Stories
Siri AI Rumored to Become 'More Like an Agent' as Early as Next Year
Siri AI Rumored to Become 'More Like an Agent' as Early as Next Year
3 hours ago
Apple Taking New Approach to Developing iOS 28 and macOS 28
Apple Taking New Approach to Developing iOS 28 and macOS 28
4 hours ago
Early Apple Black Friday Deals on Apple Watch, MacBook Air, and More
Early Apple Black Friday Deals on Apple Watch, MacBook Air, and More
23 hours ago
'Backglow' Lets You Customize New MacBook Pro's Glowing Apple Logo
'Backglow' Lets You Customize New MacBook Pro's Glowing Apple Logo
23 hours ago
Top Stories: Apple Product Launches, iOS 27.3 Beta, and More
Top Stories: Apple Product Launches, iOS 27.3 Beta, and More
1 day ago
More Fun iPhone Duo Apps: 30 New Picks to Try
More Fun iPhone Duo Apps: 30 New Picks to Try
2 days ago
Hands-On With Apple's New OLED Touchscreen MacBook Pro
Hands-On With Apple's New OLED Touchscreen MacBook Pro
2 days ago
Apple Store With All-New Design Opening Soon in Southern California
Apple Store With All-New Design Opening Soon in Southern California
2 days ago
Control the Glowing Apple Logo on Your New MacBook Pro
Control the Glowing Apple Logo on Your New MacBook Pro
2 days ago
Apple Shares New 'Apple Card: Apply and Use in Minutes' Ad
Apple Shares New 'Apple Card: Apply and Use in Minutes' Ad
2 days ago
Apple Says More Than 100,000 Apps Optimized for iPhone Duo, Here's What's Still Missing
Apple Says More Than 100,000 Apps Optimized for iPhone Duo, Here's What's Still Missing
2 days ago
Early Black Friday Deals Kickoff With Steep Discounts on Apple Watch Ultras and More
Early Black Friday Deals Kickoff With Steep Discounts on Apple Watch Ultras and More
2 days ago
The MacRumors Show: iOS 27.3 Looks Like a Huge Update
The MacRumors Show: iOS 27.3 Looks Like a Huge Update
2 days ago
Best Buy's Black Friday Event Begins With Sitewide Savings on Apple, TVs, More
Best Buy's Black Friday Event Begins With Sitewide Savings on Apple, TVs, More
2 days ago
Apple Releasing Yet Another Two New Products Next Week
Apple Releasing Yet Another Two New Products Next Week
2 days ago
MacBook Air Drops to Lowest Price in Months With Amazon's $250 Discount
MacBook Air Drops to Lowest Price in Months With Amazon's $250 Discount
2 days ago
Apple Rumored to Drop the iPhone's Action Button Next Year
Apple Rumored to Drop the iPhone's Action Button Next Year
2 days ago
Apple's Extended Return Policy Now in Effect for 2026 Holiday Season
Apple's Extended Return Policy Now in Effect for 2026 Holiday Season
2 days ago
Apple Music Classical Updated With New Icon and Refreshed Design
Apple Music Classical Updated With New Icon and Refreshed Design
2 days ago
OLED iPad Mini, M6 iMac, and New MacBook Pros Available From Today
OLED iPad Mini, M6 iMac, and New MacBook Pros Available From Today
2 days ago
Apple Surveys iPhone Duo Buyers About Crease and Camera
Apple Surveys iPhone Duo Buyers About Crease and Camera
3 days ago
Apple's First Touchscreen Mac is Now Arriving to Customers
Apple's First Touchscreen Mac is Now Arriving to Customers
3 days ago
Claude Gets Personal Finance Feature With Bank Account Linking
Claude Gets Personal Finance Feature With Bank Account Linking
3 days ago
Apple Arcade Adds Crossy Road Rush and NBA 2K27
Apple Arcade Adds Crossy Road Rush and NBA 2K27
3 days ago
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
3 days ago
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
3 days ago
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
3 days ago
Apple Announces a New Mac Sales Record
Apple Announces a New Mac Sales Record
3 days ago
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
3 days ago
Instagram's Edits Video Editor is Now Available on Mac
Instagram's Edits Video Editor is Now Available on Mac
3 days ago