Apple Launches Repair Program for iPhone 6s and 6s Plus Over Power Issues - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple Launches Repair Program for iPhone 6s and 6s Plus Over Power Issues

Apple today launched a new repair program for iPhone 6s and 6s Plus devices that may fail to power on due to a faulty component. Affected devices were sold between October 2018 and August 2019, and users can check their serial numbers on Apple's support site to see if their devices are part of the affected batches.

iphone6s 6sp select 2015
Customers with an eligible iPhone model can have their device repaired free of charge by Apple or at an Apple Authorized Service Provider. Affected customers can contact Apple support for a mail-in repair, visit an AASP, or visit an Apple retail store.

Affected devices are covered for two years from the date of first retail sale of the unit. Repairs may be limited to the original country or region of purchase.

Popular Stories

duo aquarium

More Fun iPhone Duo Apps: 30 New Picks to Try

Friday November 6, 2026 3:27 pm PST by
When the iPhone Duo launched, we shared a list of some of the fun apps developers created for the new form factor. Two weeks out, developers are continuing to come up with fresh ideas, so we thought we'd share some of our favorites. Games Marbles Unhinged ($2.99) - Marbles Unhinged is a marble maze designed for the Duo. When you fold it, the floor turns into a ramp. If you stand the top...
apple pro tell logo

Apple Launching Five New Products Today

Thursday November 5, 2026 12:59 am PST by
Apple is launching five new products on Friday, November 6, following pre-orders that opened last week, including its first touchscreen MacBook Pro models. The following new products will be available from today: iPad mini with OLED display and A20 Pro chip iMac with M6 chip 14-inch MacBook Pro with M6 chip 14-inch MacBook Pro with OLED touchscreen 16-inch MacBook Pro with OLED...
iOS 28 AI

Apple Taking New Approach to Developing iOS 28 and macOS 28

Sunday November 8, 2026 7:42 am PST by
Apple has made a change to its development process for iOS 28, macOS 28, and corresponding software updates, according to Bloomberg's Mark Gurman. In his Power On newsletter today, he said Apple separates development of each year's new operating systems into three major stages. Typically, he said each stage consists of four weeks of coding followed by a four-week "convergence" period where...

Top Rated Comments

fmcshan Avatar
93 months ago
At least the iPhone 6s has 3D Touch. I’m missing it on my iPhone 11 Pro Max—Haptic Touch just isn’t the same 😢
Score: 18 Votes (Like | Disagree)
Babygotfont Avatar
93 months ago
the thing that really tees me off about apple ... is they have your serial number and your contact information for most devices they sell .... yet they don't proactively notify your of potential issues/problems ... i've never received 1 call, 1 email, 1 text message about potential defects in any of my iApple devices ...

apple dip into that trillion dollar war chest and be proactive on contacting customers with recalls
Score: 16 Votes (Like | Disagree)
realtuner Avatar
93 months ago

Lol. 4 years too late ... basically when they know there are less people to take advantage of the recall. Ugh. How Apple handed this issue and continues to handle it really does upset me. And yes it was because my phone was affected and I don’t feel like they’ve addressed this properly. Cover up this, cover up that. Meh.
You need to recheck your math.

This only applies to devices made between Oct 2018 to Aug 2019. So it’s literally impossible for this issue to be present on iPhone 6S models over the last 4 years.
Score: 9 Votes (Like | Disagree)
Bawstun Avatar
93 months ago
Lol. 4 years too late ... basically when they know there are less people to take advantage of the recall. Ugh. How Apple handed this issue and continues to handle it really does upset me. And yes it was because my phone was affected and I don’t feel like they’ve addressed this properly. Cover up this, cover up that. Meh.
Score: 8 Votes (Like | Disagree)
JPack Avatar
93 months ago
Interesting this affects late production units of iPhone 6s.

Wonder if these are limited to units made in Bengaluru, India.
Score: 7 Votes (Like | Disagree)
realtuner Avatar
93 months ago

Sure, if you believe Apple. My phone was definitely manufactured before that time and it qualified for the free battery replacement. It shut off multiple times with 60%, 83%, 56% battery, it didn’t matter and you couldn’t predict it. Then it had to be plugged into a wall or battery pack or it would not ever turn on again. Sounds like these phones suffer from the same issue.
Sounds like? That’s all you’ve got is speculation without any facts to back up your claim?

This issue is about iPhones that won’t turn on. It’s not about iPhones that shut off unexpectedly. Apple has also stated it applies to a very specific serial number range. This is typically done (with all companies, not just Apple) when a manufacturer discovers a faulty batch of parts from a supplier or an improperly installed part due to an issue during assembly. Otherwise how could they determine it only affected devices within a certain serial number range?
Score: 6 Votes (Like | Disagree)
Latest Stories
Apple Store Subscription Sign-Up Controversy Exposed
Apple Store Subscription Sign-Up Controversy Exposed
5 hours ago
Siri AI Rumored to Become 'More Like an Agent' as Early as Next Year
Siri AI Rumored to Become 'More Like an Agent' as Early as Next Year
15 hours ago
Apple Taking New Approach to Developing iOS 28 and macOS 28
Apple Taking New Approach to Developing iOS 28 and macOS 28
16 hours ago
Early Apple Black Friday Deals on Apple Watch, MacBook Air, and More
Early Apple Black Friday Deals on Apple Watch, MacBook Air, and More
1 day ago
'Backglow' Lets You Customize New MacBook Pro's Glowing Apple Logo
'Backglow' Lets You Customize New MacBook Pro's Glowing Apple Logo
1 day ago
Top Stories: Apple Product Launches, iOS 27.3 Beta, and More
Top Stories: Apple Product Launches, iOS 27.3 Beta, and More
2 days ago
More Fun iPhone Duo Apps: 30 New Picks to Try
More Fun iPhone Duo Apps: 30 New Picks to Try
2 days ago
Hands-On With Apple's New OLED Touchscreen MacBook Pro
Hands-On With Apple's New OLED Touchscreen MacBook Pro
2 days ago
Apple Store With All-New Design Opening Soon in Southern California
Apple Store With All-New Design Opening Soon in Southern California
2 days ago
Control the Glowing Apple Logo on Your New MacBook Pro
Control the Glowing Apple Logo on Your New MacBook Pro
3 days ago
Apple Shares New 'Apple Card: Apply and Use in Minutes' Ad
Apple Shares New 'Apple Card: Apply and Use in Minutes' Ad
3 days ago
Apple Says More Than 100,000 Apps Optimized for iPhone Duo, Here's What's Still Missing
Apple Says More Than 100,000 Apps Optimized for iPhone Duo, Here's What's Still Missing
3 days ago
Early Black Friday Deals Kickoff With Steep Discounts on Apple Watch Ultras and More
Early Black Friday Deals Kickoff With Steep Discounts on Apple Watch Ultras and More
3 days ago
The MacRumors Show: iOS 27.3 Looks Like a Huge Update
The MacRumors Show: iOS 27.3 Looks Like a Huge Update
3 days ago
Best Buy's Black Friday Event Begins With Sitewide Savings on Apple, TVs, More
Best Buy's Black Friday Event Begins With Sitewide Savings on Apple, TVs, More
3 days ago
Apple Releasing Yet Another Two New Products Next Week
Apple Releasing Yet Another Two New Products Next Week
3 days ago
MacBook Air Drops to Lowest Price in Months With Amazon's $250 Discount
MacBook Air Drops to Lowest Price in Months With Amazon's $250 Discount
3 days ago
Apple Rumored to Drop the iPhone's Action Button Next Year
Apple Rumored to Drop the iPhone's Action Button Next Year
3 days ago
Apple's Extended Return Policy Now in Effect for 2026 Holiday Season
Apple's Extended Return Policy Now in Effect for 2026 Holiday Season
3 days ago
Apple Music Classical Updated With New Icon and Refreshed Design
Apple Music Classical Updated With New Icon and Refreshed Design
3 days ago
OLED iPad Mini, M6 iMac, and New MacBook Pros Available From Today
OLED iPad Mini, M6 iMac, and New MacBook Pros Available From Today
3 days ago
Apple Surveys iPhone Duo Buyers About Crease and Camera
Apple Surveys iPhone Duo Buyers About Crease and Camera
3 days ago
Apple's First Touchscreen Mac is Now Arriving to Customers
Apple's First Touchscreen Mac is Now Arriving to Customers
3 days ago
Claude Gets Personal Finance Feature With Bank Account Linking
Claude Gets Personal Finance Feature With Bank Account Linking
3 days ago
Apple Arcade Adds Crossy Road Rush and NBA 2K27
Apple Arcade Adds Crossy Road Rush and NBA 2K27
3 days ago
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
3 days ago
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
3 days ago
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
4 days ago
Apple Announces a New Mac Sales Record
Apple Announces a New Mac Sales Record
4 days ago
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
4 days ago