iPhone and iPad Users Seeing 'iTunes Store is Unable to Process Purchases' Error When Opening Apps - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

iPhone and iPad Users Seeing 'iTunes Store is Unable to Process Purchases' Error When Opening Apps

by

"The iTunes Store is unable to process purchases at this time. Please try again later."

If you are receiving this error when opening third-party apps on an iPhone or iPad today, you are not alone. We've been alerted to the issue by several MacRumors readers, and there are many more complaints flowing in on Twitter.

itunes store unable to process purchases
The cause of the issue is not yet known. Apple's system status page does not currently reflect any issues with the iTunes Store or App Store, but the page is often delayed. We'll update this story as new information becomes available.

Tag: iTunes Store

Popular Stories

iOS 27 Next to iPhone

Here's When iOS 27 Rolls Out Today in Every Time Zone [Update: It's Out]

Sunday September 13, 2026 3:00 am PDT by
Update 10:04 a.m.: iOS 27 is rolling out now, though it may take a bit for all users to see it, so keep checking! Apple is about to release iOS 27, which will finally deliver more advanced Siri AI capabilities as well as a variety of other refinements, improvements, and new features to iPhones. It's Apple's biggest software update of the year, and Apple announced at Wednesday's iPhone event...
Read Full Article • 151 comments
iOS 27 Icon iPhone

iOS 27 Available Now With These 8 New Features

Monday September 14, 2026 9:00 am PDT by
Update — 10 a.m. Pacific Time: Apple has released iOS 27. During its iPhone 18 Pro and iPhone Duo event last week, Apple announced that iOS 27 will be released widely on Monday, September 14. iOS 27 should be available around 10 a.m. Pacific Time / 1 p.m. Eastern Time today via the Settings app, under General → Software Update. Below, we have highlighted eight new features and...
Read Full Article • 111 comments
deep black iphone 18 pro

Apple Says iPhone 18 Pro Max Sold in U.S. Differs in One Way

Saturday September 12, 2026 3:27 pm PDT by
As noted by Nicolas Lellouche, who writes for the French tech website Numerama, Apple has updated its tech specs pages for the iPhone 18 Pro and iPhone 18 Pro Max to clarify which models are equipped with its new C2 cellular modem and where. Apple now says the iPhone 18 Pro has a C2 modem worldwide, while the iPhone 18 Pro Max uses the chip in every country except for the U.S. According...
Read Full Article • 142 comments

Top Rated Comments

adamw Avatar
adamw
91 months ago
Apple needs to hire better Quality Control/Assurance people who monitor and better test their software and online services/systems. I upgraded to Catalina yesterday and nothing but bugs and problems, as many others are reporting. Please Apple test and monitor your products and services better.
Score: 15 Votes (Like | Disagree)
B
brofkand
91 months ago
What good is their silly status page if it doesn't show live issues?
Score: 11 Votes (Like | Disagree)
B
Baymowe335
91 months ago

Apple needs to hire better Quality Control/Assurance people who monitor and better test their software and online services/systems. I upgraded to Catalina yesterday and nothing but bugs and problems, as many others are reporting. Please Apple test and monitor your products and services better.
Yeah, they probably never thought of that and this issue definitely confirms Apple doesn't do quality control.

You guys are absolutely hilarious.
Score: 11 Votes (Like | Disagree)
N
nt5672
91 months ago

Apple needs to hire better Quality Control/Assurance people who monitor and better test their software and online services/systems. I upgraded to Catalina yesterday and nothing but bugs and problems, as many others are reporting. Please Apple test and monitor your products and services better.
Nope that's close but not it. You have to remember that Apple is now first and foremost a marketing company. They don't care one bit about whether the product is ready, useable, or bug free. Sure they would like to have that, but it's not required. They just release on the scheduled date, no matter what.

There is no one at the top that understands how to trade off quality for marketing deadlines. When engineering is not ready to release, its just another day at Apple. Under Jobs someone would be going home, under Cook its just we'll do another update later, the users are not that important.
Score: 6 Votes (Like | Disagree)
falainber Avatar
falainber
91 months ago

Yeah, they probably never thought of that and this issue definitely confirms Apple doesn't do quality control.

You guys are absolutely hilarious.
Of course they thought about it. Judging by the results, however, they probably did not do it.
Score: 4 Votes (Like | Disagree)
mcrpanda Avatar
mcrpanda
91 months ago
Apple Senior Advisor told me "This appears to be an ongoing issue and Apple is already aware of it. That being said, we would need to have this escalated to our Engineers. "

Attachment Image
Score: 4 Votes (Like | Disagree)
Read All Comments