Apple Now Issues Mac-iOS Device Syncing Updates Via Software Update - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple Now Issues Mac-iOS Device Syncing Updates Via Software Update

Late last month, Apple issued an unusual standalone software update to macOS users called "Device Support Update," which it said was to "ensure proper updating and restoring for iOS and iPadOS devices with Mac."

Device Software Update
While no other details were provided, it was assumed that the update added support for recently released devices, including iPhone 13 models, the new iPad mini, and the ninth-generation iPad. Still, the update was the first of its kind to come through System Preferences -> Software Update, which made some users curious about it.

Usually when you connect an iPhone, ‌iPad‌, or iPod touch to a Mac, a dialog pops up from an app called MobileDeviceUpdater that says "A software update is required to connect" to your iOS device. This normally happens when the device has been independently updated with a newer version of iOS or iPadOS that the Mac doesn't recognize, indicating that the download is required for your Mac to communicate with the device.

It looks as if Apple has now chosen to reduce the reliance on MobileDeviceUpdater by automatically delivering these downloads when they are ready via Software Update, so users no longer have to wait until they plug in an iOS device to get what is now referred to as a "Device Support Update." The change is likely an effort to reduce the frequency of the MobileDeviceUpdater dialog popping up upon connecting a device, which may strike some users as some sort of malware.

MobileDeviceUpdater dialog 1
The change was helpfully confirmed by Tidbits' Adam Engst, who sat on the mysterious Device Support Update for a week or two to verify what it was.

I got that chance today when I plugged in my iPad Pro and got the usual MobileDeviceUpdater dialog. I made sure that Software Update was still offering me Device Support Update, and then I allowed the MobileDeviceUpdater dialog to update my Mac. After closing and reopening Software Update, the Device Support Update option was gone, confirming that they're one and the same.

As Engst notes, this isn't an earth-shattering discovery, but it's good to know what happens when installing future Device Support Updates from Software Update: They don't require a reboot, and users will still get a MobileDeviceUpdate dialog the next time they plug in their device if they haven't got around to installing the update.

Related Forum: macOS Big Sur

Popular Stories

macOS 27 on MacBook Pro

Apple Says macOS 27 Won't Be Compatible With These Macs

Wednesday June 3, 2026 8:29 am PDT by
During WWDC 2025, Apple revealed that macOS 26 Tahoe would be the final major macOS version for Intel-based Macs. macOS 27 will be compatible with Apple silicon Macs only, meaning that you will need a Mac with an M-series chip or a MacBook Neo with an A18 Pro chip in order to install the software update. Apple will unveil macOS 27 during its WWDC 2026 keynote this Monday, June 8, and the...
MacBook Neo on Yellow Feature

MacBook Neo is So Popular That Apple Reportedly Doubled Production

Wednesday June 3, 2026 9:24 am PDT by
On an earnings call in late April, Apple's CEO Tim Cook said that customer response to the MacBook Neo was "off the charts," and the popularity of the laptop has reportedly led the company to significantly boost production. Apple supply chain analyst Ming-Chi Kuo this week said he believes that MacBook Neo shipments to Apple were doubled from an initial target of 5 million units to 10...
iphone 18 pro blue%402x

iPhone 18 Pro: Dark Cherry, Light Blue, and Dark Gray Chassis Leaked [Update]

Thursday June 4, 2026 5:18 am PDT by
Update: Since publication, new information has come to light suggesting the images have been AI-manipulated and are not in fact iPhone 18 Pro chassis parts. The original article follows. The color options Apple is reportedly planning for the upcoming iPhone 18 Pro and ‌iPhone 18 Pro‌ Max have appeared online today in the form of images of chassis parts of unknown authenticity....

Top Rated Comments

TheYayAreaLiving 🎗️ Avatar
60 months ago
Nice! This can come in handy.
Score: 7 Votes (Like | Disagree)
60 months ago
Not just Big Sur - also got this on Mojave, which appears to be out of support otherwise.
Score: 4 Votes (Like | Disagree)
60 months ago
Maybe they can now concentrate on getting the entire Sync function to work correctly like it did Pre Feb 2020.
Score: 4 Votes (Like | Disagree)
60 months ago
Didn't know there were folks that still plug in their iPhones and iPads into their Macs for anything but charging.
Score: 3 Votes (Like | Disagree)
60 months ago
Good to know about the change in update method
Score: 2 Votes (Like | Disagree)
PinkyMacGodess Avatar
60 months ago

I have macOS Big Sur version 11.6, which is the latest, I believe.
I wouldn't worry about it. Apparently the update is triggered by a new model being plugged into your Mac. If you don't do that, I'm sure the update will be rolled in to the next major, or minor update.
Score: 1 Votes (Like | Disagree)