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Apple Launches Repair Program for Apple Watch Series 6 Blank Screen Issue

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Apple today launched a repair program for the Apple Watch Series 6 to address an issue that can cause a small percentage of the devices to exhibit a permanently blank screen.

apple watch 6s 202009
This problem impacts the 40mm Apple Watch Series 6, and affected devices were manufactured between April 2021 and September 2021. Apple says that Apple Watch Series 6 owners can use the serial number checker on the website to determine whether their devices are eligible for the repair program.

Devices that have been impacted by this issue will be repaired free of charge by Apple or an Apple Authorized Service Provider.

The program covers eligible Apple Watch Series 6 models for two years after the first retail sale of the unit.

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Top Rated Comments

Apple fan from Korea Avatar
Apple fan from Korea
54 months ago

Do repairs in this case involve fixing the watch hardware itself, or exchange for one that is ‘new’?

Just curious how this goes with newer watches. Mine fortunately still runs as well as when I got it on launch.
Apple rarely fixes the watch itself. When my watch had a defect they replaced it with a new unit
Score: 7 Votes (Like | Disagree)
stiligFox Avatar
stiligFox
54 months ago

HIJACK: What percentage of the iWatch experience can I get with a MBP but no iPhone?
0% honestly. An iPhone is still a requirement to even use an Apple Watch.
Score: 4 Votes (Like | Disagree)
rlhamil Avatar
rlhamil
54 months ago

But no repair program for all the failed original HomePods...?
I had one under AppleCare+ that bricked itself. I could live without that particular one in a pinch (I have others and a couple of Echo Dots) but wanted it fixed before the AppleCare+ expired. No problem; made an appointment, took it in, they confirmed that it wouldn't reset. Got the message to pick up the replacement a couple of days later. No problem removing the old and adding the new although it promptly updated itself, which took a long time. I think I then turned OFF auto updates - I have 3 big ones and 2 Minis, and given bricking possibility, I prefer to do one at a time a few days after other people have been the guinea pigs.
Score: 4 Votes (Like | Disagree)
ouimetnick Avatar
ouimetnick
54 months ago
But no repair program for all the failed original HomePods...?
Score: 4 Votes (Like | Disagree)
B
benkill15
54 months ago
I hope this expands to Series 6 44mm given mine did this very thing. Everything works but LCD died but watch is still active and works. I hope they do expand it. I got mine on launch day.
Score: 3 Votes (Like | Disagree)
Timpetus Avatar
Timpetus
54 months ago
My wife’s SE kept doing this, it would go blank suddenly and would not work until it was charged again. This would happen when the battery was definitely not dead, as she confirmed it was between 40-60% several times right before it stopped responding. We took it in for service and Apple replaced the watch under warranty, but the issue was not fixed. I ended up just buying her a Series 7 since we needed her watch to work reliably.
Score: 3 Votes (Like | Disagree)
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