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Amazon to Permanently Disable Cloud Cam, Offers Affected Customers a Free Blink Mini and/or Echo

Amazon today announced that it is dropping support for its Cloud Cam indoor security camera, which launched in 2017. In an email, Amazon said customers will no longer be able to use the Cloud Cam and all companion apps starting December 2, 2022.

amazon cloud cam
Cloud Cam users will be able to download any video recordings until December 2, 2022, at which point all video history will be deleted, according to Amazon's email.

Amazon said it has decided to focus its efforts on other smart home technologies, including its Ring and Blink lines of products. Amazon is offering customers who still actively use the Cloud Cam a complimentary Blink Mini indoor security camera and a one-year Blink Plus subscription plan, while customers who still actively use the Cloud Cam "Key Edition" that works with smart locks will also be eligible for a fourth-generation Echo as a substitute hub for connecting compatible smart locks via the Alexa app.

Update: MacRumors received the following statement from an Amazon spokesperson:

Starting on December 2, 2022, customers will no longer be able to use their Amazon Cloud Cam and Amazon Cloud Cam—Key Edition. Those still actively using their Cloud Cam will be eligible for a complementary Blink Mini and a full year of a Blink Subscription Plan; those still using Cloud Cam—Key Edition, will also be eligible for an Echo (4th Gen). We will continue to offer innovative smart home security solutions for our customers through Amazon’s Ring and Blink brands.

Tag: Amazon

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Top Rated Comments

Danfango Avatar
56 months ago
Internet of Trash.

Amazon should be forced to buy them back and recycle them properly.
Score: 49 Votes (Like | Disagree)
56 months ago
Another abandoned IoT device that leaves consumers holding the bag
Score: 38 Votes (Like | Disagree)
Robert.Walter Avatar
56 months ago
How very google of them.
Score: 25 Votes (Like | Disagree)
nwcs Avatar
56 months ago
Physical goods are required to have 7 years of support for warranty and parts replacement (from date of last sale I believe). I think IOT should have the same requirements for services to be functional.
Score: 16 Votes (Like | Disagree)
56 months ago
This is one of the reasons I just manage my own NVR. So dumb.
Score: 11 Votes (Like | Disagree)
Phil77354 Avatar
56 months ago
More reason for me to be sticking with HomeKit and (so far at least) managing to avoid all use of other systems devices.

Especially Amazon and Alexa; while I like Amazon for some (well, many) kinds of shopping and am very happy with my (multiple) Kindles, no thanks to their (and Googles) non-HomeKit stuff.
Score: 8 Votes (Like | Disagree)