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iPhone Users Say Mail App Suddenly Showing Blank Screen on iOS 18.5

If the Mail app on your iPhone is not working lately, you are not alone.

General iOS Mail Feature
A growing number of iPhone users are seeing a blank screen in the Mail app, according to comments posted across the MacRumors Forums, Reddit, Apple Support Community, and other online discussion platforms. Affected users are unable to view any emails in their inboxes, and the app can also become glitchy and unresponsive.

The issue does not appear to be tied to any specific iPhone model, and the underlying cause is unknown. Most if not all affected users said their iPhones were running iOS 18.5, but it is unclear why online discussion about this issue only started to gain traction within the past few days, given that the update was released more than three weeks ago.

Affected users said restarting their iPhones temporarily solves the issue, but a permanent solution has yet to be identified. MacRumors has emailed Apple about the matter, and we will update this story if and when the company responds to the inquiry.

The issue is not reflected on Apple's system status page as of writing.

Thanks, Steve Ryan!

Related Forums: iOS 18, iPadOS 18

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Top Rated Comments

17 months ago
Everyone can relax, because I can report that the Apple Support SOP is here to save the day:

1. ⁠⁠Restart you device.
2. ⁠⁠Force reboot your device.
3. ⁠⁠Reset Network Settings.
4. ⁠⁠Reset All Settings.
5. ⁠⁠Erase and Set Up as New
6. ⁠⁠Collect screen recordings and logs for an RTA to Engineering by a Senior Advisor
7. ⁠⁠Senior Advisor submits RTA to Engineering.
8. ⁠⁠Within 48 hr, receive a response that Engineering is aware of the issue, keep your device up to date, and no further troubleshooting will be provided.
Score: 34 Votes (Like | Disagree)
rafark Avatar
17 months ago
I don’t understand why Apple has so much trouble with the mail app. Like it usually takes more than a minute to update the inbox. It’s so slow. The mail app in iOS 6-5 used to be flawless. What happened? It’s a simple email client ffs
Score: 9 Votes (Like | Disagree)
17 months ago
Come on, Apple. Lol. Maybe this should be happening in iOS 26 Beta 1 mail app on Monday but iOS 18.5? SMH.
Score: 9 Votes (Like | Disagree)
17 months ago
Mail has been such a disaster since adding categories
Score: 6 Votes (Like | Disagree)
TruthAboveAllElse Avatar
17 months ago
This is why I don't have automatic updates on. Gotta wait for the x.x.1 at least lol.
Score: 5 Votes (Like | Disagree)
17 months ago
When is Tim Cook going to answer for this nonstop stream of issues out of the software department? There’s always going to be an issue or two here and there but this is ridiculous
Score: 5 Votes (Like | Disagree)