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Sonos App Currently Unavailable on iOS and Mac App Stores [Updated]

The Sonos app is currently unavailable to download on the iPhone and Mac App Stores owing to a mysterious problem that the company is currently looking into.

sonos logo
The app disappeared as of about two hours ago, and the app's URL link currently throws up the message: "The page you're looking for can't be found," while a manual search in the App Store returns no results.

A red banner across the Sonos status page reads: "We have identified a problem with the Sonos App availability in the iOS / Mac App Stores and are working on a solution. You may experience issues downloading or updating the Sonos app from the App Store until this issue is resolved." The same page shows a major outage of Sonos Account, suggesting the problems are related.

The last info we had on the app's future came in a February Bloomberg report that said Sonos was preparing a major update that would aim to simplify navigation and introduce iPhone Lock Screen controls using Live Activities.

Those changes were supposed to be rolled out gradually "in the coming months," as part of a broader effort to rebuild confidence after the company's troubled 2024 software overhaul.

We'll update this story as soon as we know more.

Update: After several hours of outage, the Sonos app is back on the App Store, and the Sonos status page says that all systems are operational.

Tag: Sonos

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Top Rated Comments

24 weeks ago
All my 11 SONOS speakers are working fine with iOS and iPad OS this morning. SONOS is working very well since last year. So if you haven't tried it and it's just "I heard something" like @Rafagon is writting.
Score: 10 Votes (Like | Disagree)
24 weeks ago
why the whinging?
Surely this is very temporary and only affects people downloading the app for the first time.

Shame, if you bought your first Sonos speaker in the last 2 hours - but for everyone else I dont think theres much to see here.
Score: 9 Votes (Like | Disagree)
turbineseaplane Avatar
24 weeks ago
The macOS App is available directly and suffering from no such issues.

One of the joys of directly sourcing software, as computers should always allow for, is it that it's not beholden to issues at App Stores.

https://support.sonos.com/en-us/downloads
Score: 8 Votes (Like | Disagree)
Fuchal Avatar
24 weeks ago
Despite using Sonos speakers every day I think the last time I used the app was in 2017.
Score: 8 Votes (Like | Disagree)
24 weeks ago
Whoever designed the Sonos Apps (because there are TWO of them to cause maximal confusion for users) should get fired! Seriously! The speaker themselves are great but the apps are completely ruining the whole experience!
Score: 8 Votes (Like | Disagree)
ajkoeltz Avatar
24 weeks ago

Having the “new” Sonos app unavailable is a big improvement over having it available. I haven’t used my small Sonos speaker or their “app” in a few years, sticking with the HomePod which is far from perfect but doesn’t make you use a horrible “redesigned” Sonos app.
If you haven't used the official Sonos app in a few years I'd suggest giving it another chance. They've done a great job of fixing what was broken and releasing new features. The two features I really want are still missing (lock screen controls and widgets) but it's working massively better than it was.
Score: 7 Votes (Like | Disagree)
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