Can't Upgrade Your iCloud+ Storage Plan on iPhone or iPad? Here's How to Fix It - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Can't Upgrade Your iCloud+ Storage Plan on iPhone or iPad? Here's How to Fix It

by

Every Apple device user is given 5GB of free iCloud storage to let them store their data in secure remote servers, but Apple also offers ‌iCloud‌+, a premium cloud subscription service that gives you more storage as well as additional features like Private Relay and Hide My Email.
icloud storage not upgraded

Apple offers ‌iCloud‌+ with 50GB, 200GB, or 2TB of additional storage for $0.99, $2.99, or $9.99 per month. If you’re an iPhone and iPad user, you can upgrade using your device by going to Settings, clicking on your name, and tapping through to ‌iCloud‌ -> Manage Storage or ‌iCloud‌ Storage.

When you tap Buy More Storage or Change Storage Plan, you can choose a plan by following the onscreen instructions. This is usually a fairly straightforward process, but occasionally some users receive the message “Your storage could not be upgraded at this time. Try again later in Settings.”

If this message appears for you, don’t fret – tap Done, back out of Settings all the way to the main Settings screen, then follow these steps.

  1. Tap your name (the Apple ID banner) at the top of the screen.
  2. Tap Media & Purchases.
  3. In the pop-up menu that appears, tap Sign Out.

settings

Once that’s done, try upgrading your storage plan again in the same way, and you should have no trouble completing the subscription purchase. For whatever reason, signing out of Media & Purchases seems to remove the obstacle that prevents some people from upgrading on their devices.

Tag: iCloud

Popular Stories

iCloud General Feature Redux

iCloud+ Subscribers Get Higher Apple Intelligence Usage Limits in iOS 27

Tuesday June 9, 2026 6:05 am PDT by
Certain Apple Intelligence features in iOS 27 will carry daily usage limits, with iCloud+ subscribers receiving higher allowances than free users. The company reiterated the details in its press release accompanying yesterday's Apple Intelligence announcements. Apple said the limits apply to features that rely on "powerful server models," with image generation cited as the primary example....
iCloud iPhone 17 Pro

iPhone Users Who Pay for iCloud Storage Get Two New Perks on iOS 27

Thursday July 2, 2026 6:10 am PDT by
If you pay for certain iCloud+ storage plans beyond the 5GB that Apple offers for free, you will receive two more perks on iOS 27 at no additional cost. A summary of the two new iCloud+ perks on iOS 27:Increased daily usage limits for some new Apple Intelligence features, including image generation in the revamped Image Playground app. HomeKit Secure Video cameras receive generated video...
iCloud General Feature Redux

Apple's New Hide My Email Domain Makes It Easier to Block iCloud Aliases

Wednesday June 17, 2026 7:41 am PDT by
Apple's decision to move Hide My Email to a dedicated "private.icloud.com" domain appears to have the consequence of making it easier for platforms that want to block iCloud aliases to do so. Apple is unifying the email domains used by Sign in with Apple and iCloud+ Hide My Email under a single private.icloud.com domain later this summer. Sign in with Apple currently uses...