Apple to Fix Issue Preventing iPhone 13 Users From Unlocking With Apple Watch in Upcoming Software Update - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple to Fix Issue Preventing iPhone 13 Users From Unlocking With Apple Watch in Upcoming Software Update

Apple today said an issue preventing some iPhone 13 users from using the Unlock with Apple Watch feature will be fixed in an upcoming software update.

iphone 13 apple watch bug
In a support document, Apple said affected users can turn off Unlock with Apple Watch and use their passcode to unlock their iPhone 13 until the software update is released. The feature, which is designed to let you unlock your iPhone while wearing a mask or ski goggles, can be toggled off in the Settings app under Face ID & Passcode.

Apple did not specify which software update will include a fix, nor did it provide a timeframe. The first beta of iOS 15.1 was released five days ago, but Apple could also choose to release a minor iOS 15.0.1 update with bug fixes.

As we reported, affected users might see an "Unable to Communicate with Apple Watch" error message if they try to unlock their iPhone 13 while wearing a face mask, or they might not be able to set up Unlock with Apple Watch.

Related Forum: iPhone

Popular Stories

iCloud iPhone 17 Pro

iPhone Users Who Pay for iCloud Storage Get Two New Perks on iOS 27

Thursday July 2, 2026 6:10 am PDT by
If you pay for certain iCloud+ storage plans beyond the 5GB that Apple offers for free, you will receive two more perks on iOS 27 at no additional cost. A summary of the two new iCloud+ perks on iOS 27:Increased daily usage limits for some new Apple Intelligence features, including image generation in the revamped Image Playground app. HomeKit Secure Video cameras receive generated video...
Apple Event Logo

Apple Just Released a New Product

Thursday July 2, 2026 8:04 am PDT by
Apple's first product release of summer 2026 occurred this week, but do not get too excited, as it is merely the Beats Solo Buds in a new color. Beats Solo Buds are now offered in orange through Best Buy in the U.S., with availability set to expand to 7-Eleven stores in Japan on July 4. Apple already offered orange Solo Buds in India for free with the purchase of an iPhone 15 or iPhone 15 ...
iPhone 4 on Black Feature

Apple Facing One of Its Worst Leaks Since the iPhone 4

Thursday July 2, 2026 9:53 am PDT by
Apple supplier Tata Electronics recently suffered a cyberattack that resulted in thousands of confidential files being published on the dark web, and this reportedly included some photos and documents related to the upcoming iPhone 18 Pro. We have elected not to share any of the leaked photos in this story due to the illegal nature in which they were obtained, but they can easily be found...

Top Rated Comments

62 months ago
Apple: they will appreciate the features so much more after we break them temporarily.
Score: 47 Votes (Like | Disagree)
contacos Avatar
62 months ago
Everything is „coming soon“ with Apple lately😅
Score: 42 Votes (Like | Disagree)
62 months ago
Didn’t they have a spare iPhone and Apple Watch to test this? I wonder why do they have a couple of months for “beta testing” and this happens
Score: 38 Votes (Like | Disagree)
MathersMahmood Avatar
62 months ago
Plot twist: it's gonna be a feature for the 14S Pro Max
Score: 29 Votes (Like | Disagree)
62 months ago
Now I get that this software is more complicated these days and I get it takes more to get it right. Nevertheless.....there was a time not too long ago when I HAD to have the latest iPhone on launch day. There was also a time not too long ago when the newest iOS was released, pretty much in full, a few days before the new iPhones were released.

Now....it's just different. More and more bugs, more and more features get delayed, and my drive to upgrade just isn't as strong as it once was. My 11PM still works like a champ, and, to be honest, the Pixel 4a takes such amazing photos that now the GF and I are talking about not upgrading until the holidays.

Again, I know I'm being Captain Obvious here and this is just me and my use case, I just think it's wise to wait until this is all ironed out.

As many have said, perhaps switching to every other year release cycles for iOS might not be the worst idea.
Score: 23 Votes (Like | Disagree)
62 months ago

“the GF and I are talking about not upgrading until the holidays.”
Talk about a rollercoaster…

But in all seriousness. Why would you need to upgrade? I had the iPhone 3S, 4, 6S and 11. Probably upgrading again when the 15 or 16 arrives. Same with my Macs: still running the 2014 MacBook Pro, and about to upgrade to the M1X.

When you upgrade only once in while, the difference is amazing. It’s like Christmas. Upgrading each year feels like a waste of money. But to each his own. Also: gotta make the stock owners happy.

Don’t know if bugs are more prevalent now. Each OS becomes more complex and bloated though.
Score: 14 Votes (Like | Disagree)