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Apple Talking With JPMorgan Chase About Potential Apple Card Partnership

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Amid long-running reports that Apple and Goldman Sachs are working toward ending their Apple Card partnership, JPMorgan Chase is now in talks with Apple about taking over the credit card program, reports The Wall Street Journal.

Apple Card Balance
A deal could still be months away, according to the report, but talks have accelerated in recent weeks as the two sides negotiate details of a potential agreement.

Chase is looking for certain concessions in order for a deal to be reached, including paying less than the $17 billion face value of outstanding balances of Apple Card holders and doing away with the synchronized ‌Apple Card‌ billing cycles that match the calendar months but have created customer service issues.

Apple has also spoken with Synchrony Financial and Capital One about the ‌Apple Card‌ program, while Goldman Sachs spoke with American Express last year as the two current partners on ‌Apple Card‌ have been exploring how to end their partnership, but it appears Chase is the current leader.

Update: CNBC and the Financial Times also reported about the talks between Apple and JPMorgan.

Tag: Apple Card Guide

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Top Rated Comments

AnamanFan Avatar
AnamanFan
23 months ago

What customer service issues with calendar month billing?
The frequency of when a customer contacts customer service, for any reason, is around the end of their billing cycle.

For every other financial product, the date is largely when the account was opened. Obviously there's adjustments for the 28th - 31st of the month, but it's spread around the month with only little differences between.

With Apple Card, everyone's billing cycle is the same day. This means there's a huge upswell at the start of the month and a relatively silent for the rest of the month. This imbalance is very hard on the labor involved as it's a huge firehose at once, rather than spreading it around. The quality is also isn't as good as the rush to close the tickets weighs heavy on everyone.

As an Apple Card customer, I am very willing to adjust my billing cycle date as I value better working conditions for all.
Score: 24 Votes (Like | Disagree)
B
Bigkool2inSC
23 months ago

What customer service issues with calendar month billing?
My guess is call volume increase to support during the beginning of the month.
Having the billing cycle spread out throughout the month helps customer support.
Score: 19 Votes (Like | Disagree)
sniffies Avatar
sniffies
23 months ago
Better than Synchrony IMHO.

But American Express would’ve been better.
Score: 18 Votes (Like | Disagree)
russell_314 Avatar
russell_314
23 months ago

Chase is no American Express, but Chase has a number of cards with good perks, such as Sapphire.
True, but none of those cards are like Apple Card. I can just make a payment and it instantly goes through. I always know when my payment is due because they made it on the day that makes the most sense. I don’t have to do math deducting available credit from my credit limit to figure out the balance because even pending transactions are included in the current balance. A very big one is there are no fees… zero none. You don’t have to figure out what to buy with it so you can maximize cashback because it’s basically 2% with a few exceptions.

It’s the perfect card for someone that doesn’t want to have to spend a lot of time managing a card. If you’re willing to put more effort into managing a credit card there are many cards that offer better rewards.

Basically, the Apple Card rewards aren’t as good as something like the Chase Sapphire card but it’s more customer friendly and easier to use
Score: 16 Votes (Like | Disagree)
xraydoc Avatar
xraydoc
23 months ago
What customer service issues with calendar month billing?
Score: 16 Votes (Like | Disagree)
sw1tcher Avatar
sw1tcher
23 months ago

Between the remaining 4, Chase is certainly as good as any. I think Apple should separate Apple Card into multiple tiers, one for low FICO, one standard, and a premium one with annual fee and travel benefits.
Apple Card, Apple Card Pro, and Apple Card Pro Max?
Score: 14 Votes (Like | Disagree)
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