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Apple is Closing a Unionized Store in the U.S. and the Union is 'Outraged'

Apple on Thursday announced that it will be permanently closing three of its retail stores in the U.S. in June, and one of them was unionized.

Apple Towson Town CenterApple Towson Town Center in Maryland

Apple Towson Town Center in Towson, Maryland is one of the three stores being shuttered, with no replacement store planned. The staff at this location became Apple's first retail employees in the U.S. to unionize in 2022. They belong to the International Association of Machinists and Aerospace Workers' Coalition of Organized Retail Employees (IAM CORE), and they signed a collective bargaining agreement with Apple in 2024.

The other two locations that are permanently closing are Apple Trumbull in Trumbull, Connecticut and Apple North County in Escondido, California.

Apple said employees at the Trumbull and North County stores will "continue their roles" at the company's nearby stores in each area, so transfer eligibility is guaranteed. Meanwhile, Apple said employees at the Towson store will be eligible to apply for open roles at Apple in accordance with their collective bargaining agreement, and it is unclear if everyone who applies will successfully secure a new position at the company.

In a statement, Apple said it made the "difficult decision" to close all three stores due to "declining conditions" at the shopping malls in which they are located:

At Apple, we are constantly striving to deliver exceptional service and great experiences for our customers. As we continue investing to expand and enhance our retail stores and offerings worldwide, we remain deliberate about evaluating our existing locations to ensure that we can meet our customers' needs in the best way. Following the departure of several retailers and declining conditions at Trumbull Mall, the Shops at North County, and Towson Town Center, we've made the difficult decision to close our stores at these locations.

Our team members at Trumbull and North County will continue their roles at nearby Apple Retail stores. Towson employees will be eligible to apply for open roles at Apple in accordance with the collective bargaining agreement. We look forward to continuing to serve customers at nearby stores and on Apple.com, the Apple Store app, and at Apple Authorized Resellers and Service Providers throughout the states.

Towson Town Center is indeed a struggling shopping mall that has lost many major retailers. Earlier this year, for example, Banana Republic, Madewell, and Tommy Bahama announced they were leaving the mall. In addition, local news outlets have reported that the area surrounding the mall is facing a rising crime rate in recent years.

In a statement, the IAM Union said it is "outraged" by Apple's decision to close the Towson store and raised "serious concerns" of potential union busting:

The IAM Union is outraged by Apple's decision to close its Towson, Md., store—the first unionized Apple retail location in the United States—and abandon both its workers and a community that relies on it for critical services and its unique access to public transit. Apple's claim that the collective bargaining agreement prevents relocation is simply false and raises serious concerns that this closure is a cynical attempt to bust the union. We are exploring all legal options and will work with elected officials and allies to hold Apple accountable. We stand with our IAM Coalition of Organized Retail Employees (IAM CORE) members and the community that depends on this store for essential access and support.

IAM added that it is exploring all legal options and will work with elected officials and allies to hold Apple accountable for this decision.

Apple has yet to respond to our follow-up questions regarding IAM's statement and the accusations of potential union busting.

Apple Towson Town Center closes June 20, according to a source familiar with the matter.

Update: According to Apple, the contract that the union agreed to states that in the event of a store closure, Apple would transfer or rehire employees if the company opened a new store within 50 miles of the current location at Towson Town Center. In any other circumstance, the union negotiated for employees to receive severance. Apple has no current plans to open a new store in the area, but if it were to do so within the next 18 months, the affected employees would have the right of first refusal.

Note: Due to the political or social nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

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Top Rated Comments

8 months ago

Wait so you expect Apple to keep a store open no matter how bad the location is?

This is so stupid. Unions should just go away. They're a cancer to the business.
Do you like having a weekend? Thank unions. There's hundreds of examples of how unions improve work environments for all. Having leverage is the most valuable asset a workforce can have. We don't have it anymore and it needs to be taken back.
Score: 65 Votes (Like | Disagree)
surferfb Avatar
8 months ago
I'm pro union, but as someone who lives in Maryland, I'm shocked the Towson location wasn't closed years ago. The mall is dying and there were like three violent crimes on the mall property last year alone. If Annapolis or Bethesda had unionized and was being closed I'd say "absolutely union busting", but not in this scenario.
Score: 59 Votes (Like | Disagree)
8 months ago
Wait so you expect Apple to keep a store open no matter how bad the location is?

This is so stupid. Unions should just go away. They're a cancer to the business.
Score: 50 Votes (Like | Disagree)
ugahairydawgs Avatar
8 months ago

Wait so you expect Apple to keep a store open no matter how bad the location is?

This is so stupid. Unions should just go away. They're a cancer to the business.
Yes...that's exactly what they expect. Union is only mad because they are losing dues paying members.
Score: 47 Votes (Like | Disagree)
torontotim Avatar
8 months ago
Nothing wrong with unions, but also nothing wrong with closing a losing store and dumping a dying mall.

The union has to be 'outraged' to justify the dues it hauls in. They can't do anything about it, but they have to be outraged. It's in the union leadership's job description.
Score: 46 Votes (Like | Disagree)
8 months ago
…so the hell what? If the store isn’t pulling in the traffic, guess what? It’s gonna close.

If the mall is dying, Apple has no reason to stay. The presence of a union or the union’s opinion matter exactly zero.
Score: 41 Votes (Like | Disagree)
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