Apple Accessibility Exec: 'iPhone has Become the Most Powerful and Popular Assistive Device Ever' - MacRumorsOpen MenuShow RoundupsShow Forums menuVisit ForumsOpen Sidebar
Skip to Content

Apple Accessibility Exec: 'iPhone has Become the Most Powerful and Popular Assistive Device Ever'

This week marks the 30th anniversary of the Americans with Disabilities Act of 1990, and to highlight the milestone, TechCrunch did interviews with several tech companies and advocacy organizations, including Apple, to discuss how technology has improved the everyday lives of people with disabilities.

iphoneaccessibility
At Apple, TechCrunch spoke to Sarah Herrlinger, the company's Director of Global Accessibility Policy. According to Herrlinger, Apple has "always believed accessibility is a human right," which is a value that Apple keeps in mind with each new product that's released.

Apple has always been dedicated to making its products accessible for everyone, and implements new accessibility features with each and every new software release. According to Herrlinger, Apple's iPhone has become the most powerful assistive device ever.

"The historical impact of iPhone as a mainstream consumer product is well documented. What is less understood though is how life changing iPhone and our other products have been for disability communities," said Herrlinger. "Over time iPhone has become the most powerful and popular assistive device ever. It broke the mold of previous thinking because it showed accessibility could in fact be seamlessly built into a device that all people can use universally."

One of the most important features that the iPhone has to offer, as TechCrunch points out, is VoiceOver. VoiceOver is an accessibility feature that reads the contents of the iPhone's screen to allow those with visual impairments to navigate through iOS. Over the weekend, Kristy Viers demonstrated how she uses her iPhone, and it's a great look at how VoiceOver and other accessibility features work.


Herrlinger said that there's opportunity for growth in the tech industry when it comes to accessibility, and that "representation and inclusion are critical."

We believe in the mantra of many within disability communities: 'Nothing about us without us.' We started a dedicated accessibility team in 1985, but like all things on inclusion -- accessibility should be everyone's job at Apple.

Apple in iOS 14 is introducing multiple new accessibility features like Back Tap for tapping on the rear of the iPhone to perform actions, Headphones Accommodations for amplifying soft sounds and adjusting frequencies to make music, movies, calls, and more sound clearer, and Sound Recognition, a feature able to listen for certain sounds like alarms and send alerts.

There are also iOS 14 improvements for VoiceOver that use on-device intelligence to recognize elements on the screen and to offer support for app and web experiences that don't have built-in accessibility support.

TechCrunch's full ADA article also includes comments from Microsoft, Facebook, and others, and can be read over on the TechCrunch website.

Popular Stories

apple pro tell logo

Apple Launching Five New Products Today

Thursday November 5, 2026 12:59 am PST by
Apple is launching five new products on Friday, November 6, following pre-orders that opened last week, including its first touchscreen MacBook Pro models. The following new products will be available from today: iPad mini with OLED display and A20 Pro chip iMac with M6 chip 14-inch MacBook Pro with M6 chip 14-inch MacBook Pro with OLED touchscreen 16-inch MacBook Pro with OLED...
duo aquarium

More Fun iPhone Duo Apps: 30 New Picks to Try

Friday November 6, 2026 3:27 pm PST by
When the iPhone Duo launched, we shared a list of some of the fun apps developers created for the new form factor. Two weeks out, developers are continuing to come up with fresh ideas, so we thought we'd share some of our favorites. Games Marbles Unhinged ($2.99) - Marbles Unhinged is a marble maze designed for the Duo. When you fold it, the floor turns into a ramp. If you stand the top...
silver iphone 18 pro

Apple Rumored to Drop the iPhone's Action Button Next Year

Friday November 6, 2026 6:07 am PST by
Apple plans to merge the iPhone's Action button with the Camera Control starting next year, according to the leaker known as "Instant Digital." In a new post on Weibo, the leaker claimed that a single press of the combined button would open the camera, while a long press would trigger the function assigned to the Action button. They explicitly clarified that the dedicated Action button would ...

Top Rated Comments

arn Avatar
82 months ago
The Braille keyboard in the video is awesome. Didn’t know it existed.
Score: 14 Votes (Like | Disagree)
Apple_Robert Avatar
82 months ago
I am proud of Apple for the work they have been doing in this area over the last several years. I hope they continue their focus and help make the iPhone a tool that becomes an extension of a disabled person’s body even more so than today.
Score: 11 Votes (Like | Disagree)
DogHouseDub Avatar
82 months ago
I hereby withdraw all criticism regarding the resources Apple is putting into OS development. THIS is a fantastic use of your resources for the betterment of humankind.

Great work, team.
Score: 9 Votes (Like | Disagree)
m4mario Avatar
82 months ago
As a developer, I know how much push Apple gives for Accessibility. During a previous WWDC I attended, there was an evening event where physically challenged Apple employees were available for developers to interact with. As you might imagine, Apple employs people with various disabilities as test group for its accessibility features. We could take our apps and get these people to use it and get feedback from them. These are facilities a typical developer cannot afford. And also, just that interaction motivates developers to improve support for accessibility.
Score: 8 Votes (Like | Disagree)
MacKay Olson Avatar
82 months ago
I have to say, as a hearing-impaired person, apple’s dedication to helping people like me is absolutely amazing. Years ago, Apple was the only company that made it possible to Bluetooth your hearing aids directly to the phone (not using a separate gadget as a go between). It’s seamless and amazing. It makes being hearing impaired an advantage rather than a drawback as it is at all other times. Android just got that feature this year and it only works on 3 different phones and two (rather inferior) types of hearing aids.
Score: 7 Votes (Like | Disagree)
82 months ago

Most powerful? That may very well be true, in a narrow sense. But saying "most popular" is a bit hyperbolic. There are low-tech devices which likely own that title.
I don’t think you quite understand the amount of thought and design work Apple has put into accessibility on both iOS and macOS. Just because other devices are great at accessibility doesn’t mean apple deserves the recognition for accessibility. This is coming from a designer.

I’m the first in line to critique Apple on a lot of what they do.But this is just something you can’t take away from them.
Score: 5 Votes (Like | Disagree)
Latest Stories
Early Apple Black Friday Deals on Apple Watch, MacBook Air, and More
Early Apple Black Friday Deals on Apple Watch, MacBook Air, and More
10 hours ago
'Backglow' Lets You Customize New MacBook Pro's Glowing Apple Logo
'Backglow' Lets You Customize New MacBook Pro's Glowing Apple Logo
10 hours ago
Top Stories: Apple Product Launches, iOS 27.3 Beta, and More
Top Stories: Apple Product Launches, iOS 27.3 Beta, and More
17 hours ago
More Fun iPhone Duo Apps: 30 New Picks to Try
More Fun iPhone Duo Apps: 30 New Picks to Try
1 day ago
Hands-On With Apple's New OLED Touchscreen MacBook Pro
Hands-On With Apple's New OLED Touchscreen MacBook Pro
1 day ago
Apple Store With All-New Design Opening Soon in Southern California
Apple Store With All-New Design Opening Soon in Southern California
1 day ago
Control the Glowing Apple Logo on Your New MacBook Pro
Control the Glowing Apple Logo on Your New MacBook Pro
1 day ago
Apple Shares New 'Apple Card: Apply and Use in Minutes' Ad
Apple Shares New 'Apple Card: Apply and Use in Minutes' Ad
2 days ago
Apple Says More Than 100,000 Apps Optimized for iPhone Duo, Here's What's Still Missing
Apple Says More Than 100,000 Apps Optimized for iPhone Duo, Here's What's Still Missing
2 days ago
Early Black Friday Deals Kickoff With Steep Discounts on Apple Watch Ultras and More
Early Black Friday Deals Kickoff With Steep Discounts on Apple Watch Ultras and More
2 days ago
The MacRumors Show: iOS 27.3 Looks Like a Huge Update
The MacRumors Show: iOS 27.3 Looks Like a Huge Update
2 days ago
Best Buy's Black Friday Event Begins With Sitewide Savings on Apple, TVs, More
Best Buy's Black Friday Event Begins With Sitewide Savings on Apple, TVs, More
2 days ago
Apple Releasing Yet Another Two New Products Next Week
Apple Releasing Yet Another Two New Products Next Week
2 days ago
MacBook Air Drops to Lowest Price in Months With Amazon's $250 Discount
MacBook Air Drops to Lowest Price in Months With Amazon's $250 Discount
2 days ago
Apple Rumored to Drop the iPhone's Action Button Next Year
Apple Rumored to Drop the iPhone's Action Button Next Year
2 days ago
Apple's Extended Return Policy Now in Effect for 2026 Holiday Season
Apple's Extended Return Policy Now in Effect for 2026 Holiday Season
2 days ago
Apple Music Classical Updated With New Icon and Refreshed Design
Apple Music Classical Updated With New Icon and Refreshed Design
2 days ago
OLED iPad Mini, M6 iMac, and New MacBook Pros Available From Today
OLED iPad Mini, M6 iMac, and New MacBook Pros Available From Today
2 days ago
Apple Surveys iPhone Duo Buyers About Crease and Camera
Apple Surveys iPhone Duo Buyers About Crease and Camera
2 days ago
Apple's First Touchscreen Mac is Now Arriving to Customers
Apple's First Touchscreen Mac is Now Arriving to Customers
2 days ago
Claude Gets Personal Finance Feature With Bank Account Linking
Claude Gets Personal Finance Feature With Bank Account Linking
2 days ago
Apple Arcade Adds Crossy Road Rush and NBA 2K27
Apple Arcade Adds Crossy Road Rush and NBA 2K27
2 days ago
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
Apple's New HomeView Smart Home Hub: Here's How Much RAM It Has
2 days ago
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
iPad Mini vs. iPad Air Buyer's Guide: Now Just $50 Apart
2 days ago
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
First iOS 27.3 and macOS Golden Gate 27.3 Public Betas Now Available
3 days ago
Apple Announces a New Mac Sales Record
Apple Announces a New Mac Sales Record
3 days ago
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
Paid $200 for Logic Pro? Apple Says You Won't Get This New Feature
3 days ago
Instagram's Edits Video Editor is Now Available on Mac
Instagram's Edits Video Editor is Now Available on Mac
3 days ago
Prevent Siri and Search From Accessing Specific iPhone Apps
Prevent Siri and Search From Accessing Specific iPhone Apps
3 days ago
Best Early Black Friday Deals on iPhone 18 Pro and iPhone Duo
Best Early Black Friday Deals on iPhone 18 Pro and iPhone Duo
3 days ago